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What type of Bike shop is this !?

Road Cycling “It is by riding a bicycle that you learn the contours of a country best, since you have to sweat up the hills and coast down them. Thus you remember them as they actually are, while in a motor car only a high hill impresses you, and you have no such accurate remembrance of country you have driven through as you gain by riding a bicycle.” -- Ernest Hemingway

What type of Bike shop is this !?

Old 01-20-10, 04:28 PM
  #26  
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did the salesman lok at your shoes? and if he did he gave you the wrong stuff. take it back.
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Old 01-20-10, 05:35 PM
  #27  
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Yea this just doesn't sound right. They should take your return since they were the one that gave you the wrong advise and you did take your pedal in so that makes it even better for you. I would not take no for an answer since you are not in the wrong in any way if it is as you described.
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Old 01-20-10, 06:23 PM
  #28  
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What shop is this if you dont mind me asking.....the least they can do is give you store credit.....

I live close to you, i'll take them in....LOL!
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Old 01-20-10, 06:35 PM
  #29  
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Originally Posted by hammy56 View Post
I call shenanigans.
I'll go get my broom.


The only valid reason the store could possibly give you is a no return clearance merchandise.
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Old 01-20-10, 06:41 PM
  #30  
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Picture of bottom of shoe and pedal or it didn't happen. Side by side.
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Old 01-20-10, 06:53 PM
  #31  
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Yea, lets see some pics.
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Old 01-20-10, 07:22 PM
  #32  
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I think the newb is blowing smoke up our ass.
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Old 01-20-10, 07:28 PM
  #33  
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This.
Attached Images
File Type: jpg
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Old 01-20-10, 07:30 PM
  #34  
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Originally Posted by bhkyte View Post
I don't know about American law but,

1) The shoes were not "fit for the purpose they were sold for"
2) You have received bad advise from an "expert"
3) It could be considered that you had a verbal contract that the shop seller was providing a shoe for the pedals you provided and he has failed to provide has part of such.

The shop should fund their own "mistake",mention that it will also affect any future purchases and if you get nothing still consider taking them to court?
Better yet, tell them if they don't fix THEIR mistake, you'll name the shop on the internet.
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Old 01-20-10, 09:43 PM
  #35  
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Originally Posted by achoo View Post
Better yet, tell them if they don't fix THEIR mistake, you'll name the shop on the internet.

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Old 01-21-10, 02:03 AM
  #36  
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Thanks for the advise. I went back in and told them that if i dont receive a refund they can count on being taken to small claims court. The manager apologized and let me exchange them. I ended up picking out a pair of shoes that were 20$ more than the original ones and the manager gave me store credit for the extra 20. He seemed pretty sincere about the whole thing. So next time i decide to go back i will make sure to do my own research so i know what to get. It was Tempe Bikes buy the way. Thanks for the advice guys.
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Old 01-21-10, 03:46 AM
  #37  
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I ended up picking out a pair of shoes that were 20$ more than the original ones and the manager gave me store credit for the extra 20.
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Old 01-21-10, 04:17 AM
  #38  
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Ok then, all turned out well, was it the manager that originally denied your claim?
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Old 01-21-10, 04:49 AM
  #39  
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Originally Posted by RacerOne View Post
SPD bolts don't fit in three hole cleats, they're much narrower. Unless you mean to screw them right into the plastic (which I wouldn't do).

And to the OP, that's a bunch of crap from the LBS, you're telling me you brought in your pedal, they sold you a shoe that doesn't work with it and now they won't take it back? I'm pretty sure they'd take it back from me if I had to stand outside their door and tell every customer coming in about how they are treating you.

I think there's something more here.
Me too.
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Old 01-21-10, 09:35 AM
  #40  
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Originally Posted by bhkyte View Post
I don't know about American law but,

1) The shoes were not "fit for the purpose they were sold for"
2) You have received bad advise from an "expert"
3) It could be considered that you had a verbal contract that the shop seller was providing a shoe for the pedals you provided and he has failed to provide has part of such.

The shop should fund their own "mistake",mention that it will also affect any future purchases and if you get nothing still consider taking them to court?
Originally Posted by LorenzoNF View Post
My god, the American propensity to sue everything that moves has found its way to the rest of the world.

To the OP: if they're 3-bolt shoes, you can use SPD cleats. Just bolt them on...
The American law concept that embodies this is a warranty of fitness for purpose, which is codified in the Uniform Commercial Code.

If you ask a merchant to provide you a product for a specified purpose, it creates a warranty that the product is fit for that purpose.

And as for suing, its moot at this point because the OP worked it out.

Had he not, I wouldn't reccomend suing because its just too big of hassle for the money involved.

The better route is use your credit card, and dispute the charges if you can't come to a resolution.
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Old 01-21-10, 10:04 AM
  #41  
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Originally Posted by merlinextraligh View Post

The better route is use your credit card, and dispute the charges if you can't come to a resolution.
Good point that one

Last edited by bhkyte; 01-21-10 at 10:21 AM.
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Old 01-21-10, 10:46 AM
  #42  
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Originally Posted by Trek89 View Post
Thanks for the advise. I went back in and told them that if i dont receive a refund they can count on being taken to small claims court. The manager apologized and let me exchange them. I ended up picking out a pair of shoes that were 20$ more than the original ones and the manager gave me store credit for the extra 20. He seemed pretty sincere about the whole thing. So next time i decide to go back i will make sure to do my own research so i know what to get. It was Tempe Bikes buy the way. Thanks for the advice guys.
I love happy endings!!
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Old 01-21-10, 11:09 AM
  #43  
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You know they make an adapter that allows the use of SPD pedals on a 3-bolt road shoe?
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Old 01-21-10, 11:19 AM
  #44  
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Originally Posted by merlinextraligh View Post
The American law concept that embodies this is a warranty of fitness for purpose, which is codified in the Uniform Commercial Code.

If you ask a merchant to provide you a product for a specified purpose, it creates a warranty that the product is fit for that purpose.

And as for suing, its moot at this point because the OP worked it out.

Had he not, I wouldn't reccomend suing because its just too big of hassle for the money involved.

The better route is use your credit card, and dispute the charges if you can't come to a resolution.
Do we owe you a retainer fee or is this on the house?
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Old 01-21-10, 11:29 AM
  #45  
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Sometimes I think that bike stores end up with the customers they deserve, and vice versa.
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Old 01-21-10, 12:10 PM
  #46  
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Originally Posted by carlfreddy View Post
You know they make an adapter that allows the use of SPD pedals on a 3-bolt road shoe?
You know he mentioned that in the very first post?
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Old 01-21-10, 03:01 PM
  #47  
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Originally Posted by datlas View Post
I love happy endings!!

Who doesn't?

Wait...I'm not sure we're talking about the same thing...
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