Go Back  Bike Forums > Bike Forums > Road Cycling
Reload this Page >

LBS says my chain is worn, but I don't believe him

Search
Notices
Road Cycling “It is by riding a bicycle that you learn the contours of a country best, since you have to sweat up the hills and coast down them. Thus you remember them as they actually are, while in a motor car only a high hill impresses you, and you have no such accurate remembrance of country you have driven through as you gain by riding a bicycle.” -- Ernest Hemingway

LBS says my chain is worn, but I don't believe him

Thread Tools
 
Search this Thread
 
Old 03-12-10, 12:29 AM
  #1  
Senior Member
Thread Starter
 
Join Date: Nov 2008
Location: California
Posts: 228
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
LBS says my chain is worn, but I don't believe him

I gave my bike to the LBS today to help me fix a bent derailleur hanger. I got a call later that they took a look at my bike and saw that the chain is showing really bad wear, and they suggested a replacement chain. I haven't used the ruler method recently to check for chain wear, but my gut tells me he's trying to make money off of me.

• chain has only seen 960 miles
•*chain was installed 8/2009
•*I only ride in fair weather
•*I only ride recreationally and do not race

I'm going to speak with him in person tomorrow.
goodtimes5 is offline  
Old 03-12-10, 12:31 AM
  #2  
Cat 3 Meter - Don't Care
 
fauxto nick's Avatar
 
Join Date: Nov 2008
Location: Los Angeles
Posts: 3,893
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Likes: 0
Liked 1 Time in 1 Post
k.
fauxto nick is offline  
Old 03-12-10, 12:33 AM
  #3  
fuggitivo solitario
 
Join Date: Jun 2009
Location: Northern NJ
Posts: 9,107
Mentioned: 32 Post(s)
Tagged: 0 Thread(s)
Quoted: 243 Post(s)
Liked 13 Times in 9 Posts
Originally Posted by goodtimes5
I gave my bike to the LBS today to help me fix a bent derailleur hanger. I got a call later that they took a look at my bike and saw that the chain is showing really bad wear, and they suggested a replacement chain. I haven't used the ruler method recently to check for chain wear, but my gut tells me he's trying to make money off of me.

• chain has only seen 960 miles
•*chain was installed 8/2009
•*I only ride in fair weather
•*I only ride recreationally and do not race

I'm going to speak with him in person tomorrow.
do you lube you chain? my last one lasted 1200 miles with lube & i'm never going back to that lube (pedro's) again. you do know that even in fair weather you should lube every 4-5 rides, right? also, wipe off the chain after every ride
echappist is offline  
Old 03-12-10, 12:34 AM
  #4  
Senior Member
Thread Starter
 
Join Date: Nov 2008
Location: California
Posts: 228
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
Originally Posted by mcjimbosandwich
do you lube you chain? my last one lasted 1200 miles with lube & i'm never going back to that lube (pedro's) again. you do know that even in fair weather you should lube every 4-5 rides, right? also, wipe off the chain after every ride
I lube with Dumonde Tech Lite lube every 150 miles or so. I wipe the chain after every ride with my rag.
goodtimes5 is offline  
Old 03-12-10, 12:49 AM
  #5  
Senior Member
 
Join Date: Jun 2002
Location: San Jose, CA
Posts: 3,691

Bikes: Too many bikes, too little time to ride

Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Quoted: 430 Post(s)
Liked 460 Times in 318 Posts
maybe wait until you have shifting issues, or would that be too late?
tFUnK is offline  
Old 03-12-10, 01:16 AM
  #6  
Race to train
 
jrennie's Avatar
 
Join Date: May 2005
Location: suffering on the back
Posts: 3,115
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 1 Time in 1 Post
What exactly is your point or question? Some chains fail prematurely some last 10000 miles. Don't trust your shop? Go else ware, if they say the same without prompting then it probably needs to be replaced.
jrennie is offline  
Old 03-12-10, 01:17 AM
  #7  
Senior Member
Thread Starter
 
Join Date: Nov 2008
Location: California
Posts: 228
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
Originally Posted by jrennie
What exactly is your point or question? Some chains fail prematurely some last 10000 miles. Don't trust your shop? Go else ware, if they say the same without prompting then it probably needs to be replaced.
I just wanted to hear about the experiences others have had with bike shops recommending a new chain.
goodtimes5 is offline  
Old 03-12-10, 01:20 AM
  #8  
fuggitivo solitario
 
Join Date: Jun 2009
Location: Northern NJ
Posts: 9,107
Mentioned: 32 Post(s)
Tagged: 0 Thread(s)
Quoted: 243 Post(s)
Liked 13 Times in 9 Posts
get a steel-rule. it's more accurate than other forms of chain measurement
echappist is offline  
Old 03-12-10, 01:30 AM
  #9  
Tete de Couch
 
Hunt-man's Avatar
 
Join Date: Aug 2008
Location: West Linn OR
Posts: 1,488

Bikes: Specialized Roubaix

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 1 Time in 1 Post
I just picked up a Park CC-2 Chain Checker tool. One chain tested bad. One .75 bad. Don't know if I trust the tool and the suggestion to replace at .75 wear. I'm a chain killer but I'm thinking that may have to do with using simple green on the chain to clean it. I do climb a lot of steep hills... I seem to kill chains at about 700 miles.
Hunt-man is offline  
Old 03-12-10, 02:13 AM
  #10  
Senior Member
 
Eclectus's Avatar
 
Join Date: Dec 2008
Location: Kansas
Posts: 1,875

Bikes: Cervelo RS, Specialized Stumpy, Schwinn 974

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
They say if you measure 12 inches, and your ruler measures 12 1/16 inches, time for a new chain. I've gone to 12 1/8, with great performance pre-andpost-change. The chain wears faster than your cogs. But both eventually wear out. 700 mi? You may be riding big chain ring, big rear cog a lot. If you are racing, that's what you have to do. If you aren't racing, shift to the smaller front ring and smaller cogs if you want to extend your chain. Chains are really cheap. Cassettes aren't that much either. You should be able to go through 3-4 chain changeouts per casssette replacement, realizing nothing mechanical lasts forever.
Eclectus is offline  
Old 03-12-10, 03:19 AM
  #11  
Je pose, donc je suis.
 
Join Date: Mar 2008
Location: Back. Here.
Posts: 2,898
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 4 Times in 2 Posts
Originally Posted by Eclectus
If you aren't racing, shift to the smaller front ring and smaller cogs if you want to extend your chain.
Small-small puts more tension on the chain, and concentrates the forces on fewer teeth. Big-big is better, unless you significantly increase your cross-chaining.
Pedaleur is offline  
Old 03-12-10, 03:49 AM
  #12  
Senior Member
 
Eclectus's Avatar
 
Join Date: Dec 2008
Location: Kansas
Posts: 1,875

Bikes: Cervelo RS, Specialized Stumpy, Schwinn 974

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
Originally Posted by Pedaleur
Small-small puts more tension on the chain, and concentrates the forces on fewer teeth. Big-big is better, unless you significantly increase your cross-chaining.
Correctomundo. Change your chain, then your rear cogs, then your font chain ring, when shifts and drive aren't working anymore
Eclectus is offline  
Old 03-12-10, 06:44 AM
  #13  
Sua Ku
 
rollin's Avatar
 
Join Date: Aug 2006
Location: Hot as hell, Singapore
Posts: 5,705

Bikes: Trek 5200, BMC SLC01, BMC SSX, Specialized FSR, Holdsworth Criterium

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Likes: 0
Liked 1 Time in 1 Post
A couple of obvious choices:
- Learn to do your own wrenching, buy a chain checker tool.
- Find an LBS you trust.
rollin is offline  
Old 03-12-10, 06:48 AM
  #14  
Lost
 
AngryScientist's Avatar
 
Join Date: Jun 2008
Location: nutley, nj
Posts: 4,600
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Quoted: 48 Post(s)
Liked 113 Times in 45 Posts
just take the bike back and measure the chain for wear yourself. you can almost definitely get a new chain online cheaper than the shop will sell you anyway.

i would actually just order a new chain now at one of the online retailers. get your bike back and measure the chain. replace if necessary, otherwise you have the spare on hand when it is needed.
AngryScientist is offline  
Old 03-12-10, 06:51 AM
  #15  
Senior Member
 
Join Date: Feb 2008
Location: Western Washington
Posts: 538
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 15 Post(s)
Liked 9 Times in 7 Posts
I trusted the opinion of a wrench with his dopey chain checker once, and was rewarded with a worn chain ring. Buy a set of digital calipers and learn how to properly measure for wear yourself.
Jasper Storm is offline  
Old 03-12-10, 07:14 AM
  #16  
Senior Member
 
mihlbach's Avatar
 
Join Date: Dec 2005
Location: Long Island, NY
Posts: 6,644
Mentioned: 3 Post(s)
Tagged: 0 Thread(s)
Quoted: 114 Post(s)
Liked 125 Times in 67 Posts
Just buy the damn chain (or a few) and replace it yourself when its needed.
mihlbach is offline  
Old 03-12-10, 07:41 AM
  #17  
Senior Member
 
Join Date: May 2007
Posts: 72

Bikes: Condor Italia + Marin Muirwoods (which got me back into riding)

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
It doesn't have many miles in it but it could be worn. Something else that people haven't mentioned is the age of the cassette, if you put a new chain on a worn cassette then it won't last long.

I'm with everyone else, get a chain checker or a ruler on it and see for yourself.
Orbital57 is offline  
Old 03-12-10, 07:55 AM
  #18  
Don't Believe the Hype
 
RiPHRaPH's Avatar
 
Join Date: Feb 2002
Location: chicagoland area
Posts: 2,668

Bikes: 1999 Steelman SR525, 2002 Lightspeed Ultimate, 1988 Trek 830, 2008 Scott Addict

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 21 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
what brand of chain?
RiPHRaPH is offline  
Old 03-12-10, 07:56 AM
  #19  
Senior Member
 
rumrunn6's Avatar
 
Join Date: Jul 2008
Location: 25 miles northwest of Boston
Posts: 29,549

Bikes: Bottecchia Sprint, GT Timberline 29r, Marin Muirwoods 29er, Trek FX Alpha 7.0

Mentioned: 112 Post(s)
Tagged: 0 Thread(s)
Quoted: 5224 Post(s)
Liked 3,581 Times in 2,342 Posts
I don't change the chain and or freewheel until I start getting chain hop. if everything is working perfectly then you can wait. if he used a measuring device then you might be in for a change this season. don't be an a-hole just say thanks and that you'd like to wait a little longer. hopefully he won't be an a-hole about it. I think though that if you show respect to his professional opinion - then he will show respect for your personal one
rumrunn6 is offline  
Old 03-12-10, 07:56 AM
  #20  
pan y agua
 
merlinextraligh's Avatar
 
Join Date: Aug 2005
Location: Jacksonville
Posts: 31,302

Bikes: Willier Zero 7; Merlin Extralight; Calfee Dragonfly tandem, Calfee Adventure tandem; Cervelo P2; Motebecane Ti Fly 29er; Motebecanne Phantom Cross; Schwinn Paramount Track bike

Mentioned: 17 Post(s)
Tagged: 0 Thread(s)
Quoted: 1447 Post(s)
Liked 724 Times in 371 Posts
Chains are cheaper than casettes. Err on the side of replacing the chain too early, and you'll save money on your total spend for chains and cassettes.

Also, putting a new chain on makes the shifting feel new. Worth a few dollars.
__________________
You could fall off a cliff and die.
You could get lost and die.
You could hit a tree and die.
OR YOU COULD STAY HOME AND FALL OFF THE COUCH AND DIE.
merlinextraligh is offline  
Old 03-12-10, 07:59 AM
  #21  
pan y agua
 
merlinextraligh's Avatar
 
Join Date: Aug 2005
Location: Jacksonville
Posts: 31,302

Bikes: Willier Zero 7; Merlin Extralight; Calfee Dragonfly tandem, Calfee Adventure tandem; Cervelo P2; Motebecane Ti Fly 29er; Motebecanne Phantom Cross; Schwinn Paramount Track bike

Mentioned: 17 Post(s)
Tagged: 0 Thread(s)
Quoted: 1447 Post(s)
Liked 724 Times in 371 Posts
Originally Posted by rumrunn6
I don't change the chain and or freewheel until I start getting chain hop.
This will allow you to get more miles out of a chain.

3 downsides though, 1) your going to be replacing a cassette everytime you replace the chain, instead of about a 1-4 ratio if you follow the current recommendation, and 2) you're going to have to put up with poorer shifting for a long time after the chain is "worn" but not yet hopping. 3) you can't use multiple wheelsets this way.
__________________
You could fall off a cliff and die.
You could get lost and die.
You could hit a tree and die.
OR YOU COULD STAY HOME AND FALL OFF THE COUCH AND DIE.
merlinextraligh is offline  
Old 03-12-10, 08:11 AM
  #22  
Portland Fred
 
banerjek's Avatar
 
Join Date: Oct 2005
Posts: 11,548

Bikes: Custom Winter, Challenge Seiran SL, Fuji Team Pro, Cattrike Road/Velokit, РOS hybrid

Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Quoted: 232 Post(s)
Liked 53 Times in 35 Posts
Originally Posted by goodtimes5
I just wanted to hear about the experiences others have had with bike shops recommending a new chain.
What I can tell you is that when I'm in a shop, it's frequently the case that customers with limited knowledge think they're getting jacked when the shop is just trying to help. I see the bikes myself and have yet to see an unnecessary repair or product recommendation. There's really no profit incentive in selling a few individual cheap things, particularly since you risk losing good will.

In the case at hand, you need to learn how to measure your chain. You might ask them to remeasure it. I would normally expect more mileage given what you describe, but it's definitely possible you need a new one.
banerjek is offline  
Old 03-12-10, 08:51 AM
  #23  
I eat carbide.
 
Psimet2001's Avatar
 
Join Date: Jan 2006
Location: Elgin, IL
Posts: 21,627

Bikes: Lots. Van Dessel and Squid Dealer

Mentioned: 25 Post(s)
Tagged: 0 Thread(s)
Quoted: 1325 Post(s)
Liked 1,306 Times in 560 Posts
Originally Posted by banerjek
What I can tell you is that when I'm in a shop, it's frequently the case that customers with limited knowledge think they're getting jacked when the shop is just trying to help. I see the bikes myself and have yet to see an unnecessary repair or product recommendation. There's really no profit incentive in selling a few individual cheap things, particularly since you risk losing good will.

In the case at hand, you need to learn how to measure your chain. You might ask them to remeasure it. I would normally expect more mileage given what you describe, but it's definitely possible you need a new one.
+1 - There's actually a lot to this. It's kind of a comedy of errors. Shop tries to help, pisses off customer who thinks they're getting jacked for the part the shop gets little to nothing on. New shop employee overhears someone telling a customer he may need a new chain - thinks this is a nice thing to do and/or way to increase sales and starts telling customers the same thing - only now it's someone less knowledgeable and it comes off as selling to sell.

It's like selling an air filter at an oil change. No one likes the sales pitch, you can do it cheaper at home, but at some point you do actually need a new air filter so why are these guys bad guys for suggesting it?
__________________
PSIMET Wheels, PSIMET Racing, PSIMET Neutral Race Support, and 11 Jackson Coffee
Podcast - YouTube Channel
Video about PSIMET Wheels

Psimet2001 is offline  
Old 03-12-10, 09:13 AM
  #24  
Senior Member
 
Join Date: Jul 2005
Location: No. Central Ma. USA
Posts: 2,673

Bikes: 2013 Cannondale EVO DA; 09 Giant TCR Advanced SL; 07 Giant TCR Advanced

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 10 Post(s)
Liked 1 Time in 1 Post
It amazes me the number of people who walk into my LBS that have no clue how to properly maintain a chain and check it for wear.
BarryJo is offline  
Old 03-12-10, 09:20 AM
  #25  
Senior Member
 
Join Date: Dec 2009
Posts: 587
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Quoted: 94 Post(s)
Liked 151 Times in 105 Posts
Chains can wear quickly especially if...

it is an inexpensive, lower quality chain to begin with (what chain is it?)
you are fairly heavy (what is your weight?)
you tend to ride up a lot of hills (or do you ride mostly flat?)
you have to deal with a lot of head winds
you tend to pick a higher gear and push hard (rather than a lower gear with higher cadence)

All of the above factors will affect the rate of wear on the chain.
ARider2 is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.