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LBS etiquette question

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LBS etiquette question

Old 09-20-10, 07:52 AM
  #1  
BikerPat
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LBS etiquette question

Okay so I am looking for a replacement bike and thought I would ask this before hitting the LBS. I am looking at a 2011 Cannondale and it seems to me that every price is the same no matter the shop. What sort of deals do LBS's normally offer to differentiate themselves? I am going to ask about the adjustments for the bike of course but I thought there might be some special deals that you all have run across that stick as a "good deal" to you.

I am assuming that there is like not much maneuvering room on the price of a new unit so they won't have much haggle room.
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Old 09-20-10, 08:01 AM
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Expect 0 haggle room on a 2011 bike, that's just my personal experience on new bikes. I'm all for haggling, most will work with you on older model stuff if it's still on their floor. Buying a new bike, they might offer a decent discount on accessories, or give you a free fit (they should), thing's like that. Free tune-ups for a year etc. Depends on how much you are spending on the bike to begin with.
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Old 09-20-10, 08:36 AM
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2011s just hit the floors, so I wouldn't expect any discount. Doesn't hurt to ask if they can deal on the price, or on accessories.

A fit session should be included regardless. Any good shop will put you on rollers/trainer and adjust saddle height and setback and stem height. They might also swap out stem length, if needed.
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Old 09-20-10, 08:42 AM
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Supply is very poor on the majority of product this season - projections of the economy made everyone lower their runs when they started them many moons ago. Therefore - if they can get the bike you want it will most likely be at full boat.

Just ask the question, "why should I buy from you as opposed to any other Cannondale Dealer?"
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Old 09-20-10, 08:45 AM
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2011 bike, you won't get a discount on the bike. Pay MSRP and negotiate on clothing/accessories.

For a 2010 bike, it really depends on where you live. In California, and some other all-winter-riding places, they're clearing out last season's models, to make room for this year's. But in other places, like where I live, the dealers think, "We're not going to get many bike buyers til next spring, so let's just sell 2010 models at full price, until then, because we've already paid for them, and if we clear them, we're going to have to buy 2011s at full mfr price, and they aren't going to sell for 6 mos, so let's just hold the list price on the 10s, and if we make a sale here or there, that's good."

If you want a great price on a C'dale, shop online, and figure out if you have a friend or relative who can pick the bike up. Most clearing-out dealers will be happy to box a bike, so your relative/friend can pick the bike up ship it to you. The LBSs cannot ship it to you themselves, unfortunately. Most of them would in a New York minute, if Dorel would allow them to.

I think the bike-retailing model is flawed. If you live in Bay Area California, you can go to Mike's Bikes and get a great discount on Cdale 10s, even better in Oct-Nov. Here in the Great Plains, we have to wait 6 more months for closeout pricing on 10s. That sucks, but such is.
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Old 09-20-10, 08:48 AM
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This question comes up a lot, and the answer seems to be "it depends"

Like others said, typically there is more room to negotiate around accessories and/or last years models.
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Old 09-20-10, 09:02 AM
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Originally Posted by Eclectus View Post
2011 bike, you won't get a discount on the bike. Pay MSRP and negotiate on clothing/accessories.

For a 2010 bike, it really depends on where you live. In California, and some other all-winter-riding places, they're clearing out last season's models, to make room for this year's. But in other places, like where I live, the dealers think, "We're not going to get many bike buyers til next spring, so let's just sell 2010 models at full price, until then, because we've already paid for them, and if we clear them, we're going to have to buy 2011s at full mfr price, and they aren't going to sell for 6 mos, so let's just hold the list price on the 10s, and if we make a sale here or there, that's good."

If you want a great price on a C'dale, shop online, and figure out if you have a friend or relative who can pick the bike up. Most clearing-out dealers will be happy to box a bike, so your relative/friend can pick the bike up ship it to you. The LBSs cannot ship it to you themselves, unfortunately. Most of them would in a New York minute, if Dorel would allow them to.

I think the bike-retailing model is flawed. If you live in Bay Area California, you can go to Mike's Bikes and get a great discount on Cdale 10s, even better in Oct-Nov. Here in the Great Plains, we have to wait 6 more months for closeout pricing on 10s. That sucks, but such is.
Yeah I have noticed this as well. It seems like they just go "Here it is. Take it or leave it." If I understand everyone's point, it is to not get much off for the MSRP but might be able to work in some shorts and a jersey or something. I am sure if I was in SoCal or something I could get a sweet deal most likely. Unfortunately I live out in the sticks
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Old 09-20-10, 09:32 AM
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my opinion:

shop around, get prices.
If you find a better price, bring that to your LBS and see if they will come close. I will go local if it's close to the better price within reason.
Otherwise, if you have a MUCH better deal elsewhere, you should go with it.
Nobody gets points for paying double at a local bike shop as opposed to online. It's one thing to support businesses, it's another thing to just dump money in the garbage. Don't feel bad, they're not losing any sleep over the taking of your money, you shouldnt lose sleep over not giving it.

Also evaluate the cost of labor over the life of the bike. a bike store should fit you and give you free/discounted labor on the bike.
consider that most labor is totally do-able if you just check the internet / youtube for how-to videos.

This comes from my experience building my dream bike frame-up buying parts on eBay for maybe half of what they cost retail, AFTER giving the local store a chance to try and come down.
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Old 09-20-10, 11:08 AM
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Originally Posted by BikerPat View Post
Okay so I am looking for a replacement bike and thought I would ask this before hitting the LBS. I am looking at a 2011 Cannondale and it seems to me that every price is the same no matter the shop. What sort of deals do LBS's normally offer to differentiate themselves? I am going to ask about the adjustments for the bike of course but I thought there might be some special deals that you all have run across that stick as a "good deal" to you.

I am assuming that there is like not much maneuvering room on the price of a new unit so they won't have much haggle room.
You need to haggle. Are you a good customer at your LBS if so you need to haggle. I bought a 2011 Trek 6.7 SSL custom Project One and haggled 10% off the bike and 20% off all accessories......including a new pair of Oakley’s.
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Old 09-20-10, 01:46 PM
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Check with local clubs to see if they get discounts. It might be worth it to join.

For an example, I cut and pasted a couple of prices from an email about team Cannondales. The first price is the suggested retail and the second is the club price. Seems pretty decent for the $60 annual membership and you don't have to renew next year.
SuperSix Hi-MOD 1, DA 7900, $6,899, $4,499
CAAD10 – 1, DA 7900, $3,199, $2,349
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Old 09-20-10, 04:08 PM
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I got a 10% discount on my 2010 bike when the 2010s had just come out. I bought 2 bikes at the same time though but relatively entry level ones (spent ~4k total).
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Old 09-20-10, 04:12 PM
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Originally Posted by GP View Post
Check with local clubs to see if they get discounts. It might be worth it to join.

For an example, I cut and pasted a couple of prices from an email about team Cannondales. The first price is the suggested retail and the second is the club price. Seems pretty decent for the $60 annual membership and you don't have to renew next year.
SuperSix Hi-MOD 1, DA 7900, $6,899, $4,499
CAAD10 – 1, DA 7900, $3,199, $2,349
That's a killer price for the CAAD10 with DA7900.
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