Unbelievable customer service from Competitive Cyclist
#27
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#28
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CC is expensive, but their customer service is beyond reproach - so, you are paying for their service.
As for coupon codes, they sound out coupons around Christmas. It's usually 10 percent off your order. They come in the mail, so get on their mailing list.
As for coupon codes, they sound out coupons around Christmas. It's usually 10 percent off your order. They come in the mail, so get on their mailing list.
#29
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Join Date: May 2009
Location: Qc,Canada
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Competitive cyclists made me laugh once when I was looking for a bike, Andy itself once told me : Tell your mother you got your girlfriend pregnant then when she's going to freak out tell her it's a joke and then ask her if it's alright to order a 2.5k bike, after that shock she's going to say yes for sure since a 2.5k$ bike is a joke compared to a kid.
Man I was laughing LOL.
Man I was laughing LOL.
#30
Senior Member
Thread Starter
Excel is local and somewhat cheaper. For me, it makes more sense to support them, although their customer service pales in comparison to CC. It's all business at Excel, whether you're in the store or on the phone with them. But their closeout sheet is nice.
#31
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On my first order I got a jersey on closeout, however the trim was different than the the image on the site. When I contacted them they called me personally and gave me a gift cert for the cost of the jersey, AND let me keep the first one. I was very impressed. Will certainly consider them for larger orders now.
#33
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#34
Mountain goat
Join Date: Mar 2008
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competitive cyclists made me laugh once when i was looking for a bike, andy itself once told me : Tell your mother you got your girlfriend pregnant then when she's going to freak out tell her it's a joke and then ask her if it's alright to order a 2.5k bike, after that shock she's going to say yes for sure since a 2.5k$ bike is a joke compared to a kid.
Man i was laughing lol.
Man i was laughing lol.
#35
Gear Head
Join Date: Dec 2004
Location: Tampa, Fl., Dallas, Tx.
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Bikes: 07' Colnago CLX, 04' Allez,03' KHS, 79' super leTour304
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Bought my CLX from CC.
They are expensive but from time to time they have some awesome closeouts.
My CLX was EOY closeout at 50% off.
Shop smart.
They are expensive but from time to time they have some awesome closeouts.
My CLX was EOY closeout at 50% off.
Shop smart.
#36
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Join Date: Feb 2011
Location: Healdsburg & Los Angeles, Ca.
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Bikes: 1998 Amp Research dual suspension mtn bike; 2012 Ridley Orion full Carbon (Ultegra)
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Just checking them out. Lusting after a Litespeed but being a girl, not sure I could get away with Andy's story. Maybe I should call and see if he has a better one. Ha. Very nicely designed website, too. One of the best I've seen actually. Just wanted I needed -- another place to feed my bad habit of procrastination. I need to concentrate on my work so I can afford to buy a new bike without having to make up a story about it.
By the way, they have give-a-aways and promotions on their Facebook page. Just gotta 'like' 'em there.
By the way, they have give-a-aways and promotions on their Facebook page. Just gotta 'like' 'em there.
#38
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They also have fun-to-read product descriptions well beyond std mfrs' ones, and great videos as well.
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