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bicycle wheel warehouse....your thoughts????

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bicycle wheel warehouse....your thoughts????

Old 06-06-11, 10:52 PM
  #1  
pdxtex
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bicycle wheel warehouse....your thoughts????

i never even heard of these folks until i started the best of the cheap wheels thread a while back. im very close to pulling the trigger on a pair of the blackset race wheels for some serious training miles this summer. is anybody rolling on some of their products? what do you think? they seem $%%^ light for the money and appear to have some pretty nice hubs and spokes in their builds. so whats the deal then? directly sourced asian parts built well without a middleman? that seems to be a popular/successful business model right now. chime in please.
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Old 06-06-11, 11:27 PM
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Sorry, i can't help you through personal experience, but BWW is pretty well respected around here. I almost bought some wheels from them a year or two ago. Circumstances intervened and I wasn't able to though.
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Old 06-07-11, 12:09 AM
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I got a set of race tens last September and put about 2,000 miles on them and their great wheels. I upgraded the Bontrager wheels that came on my Trek, shaved almost two pounds of weight. For the price i don't think they can be beat. I've now allocated them as a backup/climbing wheel.
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Old 06-07-11, 12:31 AM
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I bought a set of track wheels from them several years ago. Good price, and arrived true, but they lost all tension within 100 miles and I had to have the LBS tension and true them. I think their more inexpensive wheels are all machine built.
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Old 06-07-11, 02:25 AM
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I bought Mavic CXP22/Shimano 2200 wheels from BWW a little over a year ago. Like the previous poster experienced, the rear spokes quickly lost tension and started breaking. BWW offered to replace the wheel but I just rebuilt it because I was leaving for a tour a few days later.
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Old 06-07-11, 05:43 AM
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I have purchased three sets of wheels off of BicycleWheelWarehouse and have been pleased with all three sets so far.

I have a set of 32 spoke DT Swiss RR1.2's with Ultegra hubs, 32 spoke DT Swiss RR1.2's with Pure XCR hubs (for disc brakes on my double cross), and a set of 32 spoke PURE rims with Ultegra hubs on the girlfriend's bike. I haven't had an issue with any of these wheels so far. I've taken them to the LBS to be retensioned and they only needed minor adjustments (after a few years), not bad considering I'm over 250lbs.
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Old 06-07-11, 06:04 AM
  #7  
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I also have a pair of 32 spoke DT Swiss RR1.2 on Ultegra hubs from BWW 2 years now.
They have been great wheels. I've road them at 230lbs and at 200lbs and only
needed a slight truing after one huge pothole that pinch flatted so hard it cut the tire too.
(never broke a spoke)

eddie- How is the quality of the PURE's compare to the RR1.2's?
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Old 06-07-11, 09:39 AM
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I received the 2010 Blackset Ten for Christmas and have put on about 900miles on the set since then. I'll get the bad stuff out of the way first.

Bad:
If you're looking for bling, these wheels are not it. Out of the box, they were kind of oily and the rims had a few light scuff marks on them, shop/stock wear. The black painted spokes were also kind of scuffed up, but then all painted spokes look damaged to me. I had to wipe off all the oily residue on the inside of the rim before putting on the rim tape because it would not adhere otherwise. The tape itself is cheap nylon or something. I'll eventually replace it with the standard Fond De Jante tape.

The logo stickers are cheap and at least one of them was not positioned properly and slightly overlapped into the machined sidewall. I peeled them off after I decided to keep the wheels.

Maybe it was because of the holiday rush, but it took them about a month until the in-stock wheels were delivered. They were ordered a few weeks before Christmas and I didn't get them until a week or two after New Years. To be fair it could have been UPS's fault too, but BWW could have been more responsive in correspondence.

Flexy compared to my previous set, Mavic CXP33s on Ultegra hubs and 32 straight spokes. I had to adjust my brake calipers so that they open up a few mm more to eliminate rub.


Good: Very light, and surprisingly durable. I'm 150lbs + 15lbs of backpack stuff (clothes, shoes, etc) and commute on these wheels on the crappiest NYC roads imaginable. Even after unexpected and nasty pothole hits the wheels have stayed true - to a point where I don't think they've deviated since they came out of the box. High marks for build quality and durability.

Front "Pure" hub is standard cartridge bearing and about as smooth as you're going to see on any standard cartridge bearing hubs. I was caught in a downpour early on in the spring, but front hub is still smooth/spins "forever" with no loss of grease that I can tell. Weight makes the front end of my bike noticeably lighter. Very happy with that.

Rear "Pure" hub also seems pretty standard. Loud clacking freehub which was sort of annoying coming from Shimano stuff, but I've come to like it a lot now. Some people have said that the soft aluminum freehub body gets "cut into" by the cogs, but I haven't taken off the cassette since installation so can't comment. Guess we'll see at the end of season when I give the bike a thorough cleaning and overhaul. Not sure if it's in my head, but it's noticeably lighter and seems much easier to spin up quickly compared to my old rear wheel.

I'm not a weight weenie so can't verify if the grams actually match up to their ad-copy, but I can definitely believe that they're about a pound lighter than my old set.


Final personal assessment after 900miles:

Build & Durability 9/10
Fit & Finish 6.5/10
Performance 8/10


Here's the bike with the wheels this past Saturday morning.
Attached Images
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active-exit_no-bicycles.jpg (104.5 KB, 121 views)

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Old 06-07-11, 09:46 AM
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Oh and a buddy of mine bought a set of 32 spoke CXP33 & Ultegra hub wheels from them for his commuter/vintage-modern bike and the fit/finish is much nicer on those. Build quality and durability is very nice too. Leads me to believe that their inhouse stuff just sort of has fit/finish issues.
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Old 06-07-11, 10:32 AM
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Originally Posted by jeebusaurousrex View Post
Leads me to believe that their inhouse stuff just sort of has fit/finish issues.
I'm not sure about that. My CXP22's arrived exactly like your Blacksets.
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Old 06-07-11, 10:42 AM
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Fwiw, I believe the Pure hubs are a variation on the Formula RB-68 and RB-210. These are also available in the Velocity Helios wheelset.
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Old 06-07-11, 10:49 AM
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Originally Posted by canam73 View Post
Fwiw, I believe the Pure hubs are a variation on the Formula RB-68 and RB-210. These are also available in the Velocity Helios wheelset.
I have the formula RB-210 hubs. Very impressed with them. Would like to buy more if anyone has a source.
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Old 06-07-11, 11:00 AM
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Originally Posted by anthony691 View Post
I'm not sure about that. My CXP22's arrived exactly like your Blacksets.
Bummer. I like my blacksets and how they've held up so far, but will probably get a set of Soul wheels next. Fit and finish counts for a lot since it's your first impression of the product out of the box.
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Old 06-07-11, 11:06 AM
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Originally Posted by canam73 View Post
Fwiw, I believe the Pure hubs are a variation on the Formula RB-68 and RB-210. These are also available in the Velocity Helios wheelset.
I've also read that they're supposedly rebranded Novatecs, but my front hub body definitely looks like the Formula RB-68. I'll assume the rear is also a Formula hub too.
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Old 06-07-11, 11:11 AM
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Originally Posted by ravenmore View Post
I have the formula RB-210 hubs. Very impressed with them. Would like to buy more if anyone has a source.
www.bikemania.biz has the Velocity version in 24f/28r. Also, I think bww will sell Pure hubs stand alone.
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Old 06-07-11, 12:28 PM
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How do the Blackset race compare to Soul Wheels S2.0 Lightweight aluminum?
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Old 06-07-11, 03:25 PM
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BWW info update

Hello all,

For the two previous posters that had issues with their wheels, I'm bummed to hear that. If it makes sense and you'd like to work with us to ship them back, we can rebuild them. With our very most budget conscious wheel sets, we used to use a basic generic stainless spoke wire.

At some point in the past year we've transitioned to using only DT and Sapim spoke wire. This helps us a ton, when we stress relieve spokes we get better results. The cheaper generic wire sometimes had thread issues that manifest as those two individuals highlighted.

Regarding the finish of the Blackset Race wheels, these too have been improved over time. Our 2008 - 2010 wheels had a low polish surface with an ano overcoat. Starting very late 2010 (for 2011) we started building these wheels with the same rim but with a very high polish, ano overcoat. The net result is a deeper/shinier black.

If this type of post is perceived as spam or anything, please let me know.

Best Regards,

Chris Foster

Last edited by 10 Wheels; 06-07-11 at 06:54 PM. Reason: removed e-mail
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Old 06-07-11, 04:18 PM
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Kudos to the company for providing updates on the forum. This is great.

My number one criteria when buying wheels is the quality of the build (and the skills of the builder). My current wheelset has well over 20,000 miles and I don't think I have spent more than 2 minutes truing them. This is far more important than a few grams in weight or a minimal aerodynamic advantage to me.
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Old 06-07-11, 04:42 PM
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Maybe a different thread...but anyone have any feedback on Topolino wheels...the newer ones? I know the 2009s (SOMETIMES) had rear hub issues... Thoughts?
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Old 06-07-11, 04:49 PM
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I feel compelled to add that when I had problems, BWW was helpful and responsive. If I had the time to send the wheel back to BWW before my tour, I would have.

Also, my wheels were indeed built with the cheapo spokes. Knowing that they no longer use these spokes, I would definitely consider buying another wheelset from BWW in the future.
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Old 06-07-11, 05:18 PM
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Im gonna jump on this when they announce a sale! Very impressed overall with the commitment of this vendor! Buying bww means new cycling shoes!!
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Old 06-07-11, 07:29 PM
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@Chris - I love the wheels I've ordered from you guys but why do they come coated with about 8 gallons of oil? (ok I'm joking on the amount but seriously, all 3 sets I bought were coated in the stuff). For what it's worth I think you were the person that helped me spec out wheelsets for two of my bikes, these things have been great so far after 2 years. And that's saying a lot because I'm a somewhat heavy dude and our roads here are horrendous! Thanks again!

@BTSyndrome - Honestly I think the two rims are very comparable. The RR1.2's seem to be a little better made (i.e. fully welded at the joint as opposed to crimped on the PURE), but aside from that fact they are quite similar and seem to be right in line with each other. I do prefer the RR1.2's though, I use these on both of my bikes; I ended up giving the PURE wheels to my girlfriend for her bike (these should last her tiny self for the rest of her bike's life).
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Old 06-07-11, 10:01 PM
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I bought a set of Blackset Race back in 11/09. At that time they were listed at 1421gms. Mine came in at 1434, not bad. The rear was out of true 2 or 3mms, but I was willing to live with it after waiting 3 weeks for delivery. The bad part was communication, or lack of it, I never got an email confirming the purchase, and after 2 weeks I began emailing them to get a ballpark delivery date. No response. Finally reached someone by phone, and after 2 or 3 calls, found out my order hadn't slipped through the cracks. They finally arrived 3 weeks to the day of placing my order.
After truing up the rear wheel, they've performed well. The only problem i've had is when changing cassettes recently I noticed the freewheel body is loose. It's hard to tell what holds it on. Probably a C clip, as the end spacers just slide on the axle. Didn't want to remove it all the way without first seeing an exploded diagram. As long as the wheel is mounted, it works fine. Couldn't find any tech-doc links on their site. Guess I should email them, but because of prior experience, I'm not hopeful of any response.
Would be reluctant to return the wheel, even if it's still in warranty. Maybe at the beginning of winter.
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Old 06-07-11, 10:21 PM
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Meh, they didn't do a complete job with my wheels in terms of final tensioning/de-stressing/trueing.
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Old 06-07-11, 11:10 PM
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Originally Posted by eddiejclayton View Post
@Chris - I love the wheels I've ordered from you guys but why do they come coated with about 8 gallons of oil? (ok I'm joking on the amount but seriously, all 3 sets I bought were coated in the stuff). For what it's worth I think you were the person that helped me spec out wheelsets for two of my bikes, these things have been great so far after 2 years. And that's saying a lot because I'm a somewhat heavy dude and our roads here are horrendous! Thanks again!
Same here - my Open Pro/Ultegra combo came coated in something like used motor oil. Cleaned it off before I installed them and everything works great now though. Best wheelset I've ever had.
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