Go Back  Bike Forums > Bike Forums > Road Cycling
Reload this Page >

Do bike shops exchange bikes after couple weeks if too big?

Notices
Road Cycling “It is by riding a bicycle that you learn the contours of a country best, since you have to sweat up the hills and coast down them. Thus you remember them as they actually are, while in a motor car only a high hill impresses you, and you have no such accurate remembrance of country you have driven through as you gain by riding a bicycle.” -- Ernest Hemingway

Do bike shops exchange bikes after couple weeks if too big?

Old 09-14-11, 10:30 AM
  #1  
thunder92
Junior Member
Thread Starter
 
Join Date: Aug 2011
Location: Albuquerque, NM
Posts: 18

Bikes: Trek liquid 10, Raleigh Revenir 2.0 road bike

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
Do bike shops exchange bikes after couple weeks if too big?

I almost feel bad asking my lbs to exchange my bike but its just feels big. I am 5-10 with 32in inseam and I bought a 56 because they didn't have a 54. I was inbetween but then had to put on a super short stem and move my seat way up. I still don't have very much bend in my arms and I really wish I did. I feel bad asking because they are so nice in this shop and the bike is now used for sure.
thunder92 is offline  
Old 09-14-11, 10:35 AM
  #2  
tagaproject6
Senior Member
 
tagaproject6's Avatar
 
Join Date: Aug 2009
Posts: 8,466

Bikes: Wilier Izoard XP (Record);Cinelli Xperience (Force);Specialized Allez (Rival);Bianchi Via Nirone 7 (Centaur); Colnago AC-R Disc;Colnago V1r Limited Edition;De Rosa King 3 Limited(Force 22);DeRosa Merak(Red):Pinarello Dogma 65.1 Hydro(Di2)

Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Quoted: 521 Post(s)
Liked 202 Times in 106 Posts
Depends on the LBS. But generally, no. Specially if they sized you properly and you settled/wanted a different size.
tagaproject6 is offline  
Old 09-14-11, 10:37 AM
  #3  
DropDeadFred
Senior Member
 
DropDeadFred's Avatar
 
Join Date: May 2011
Posts: 4,429

Bikes: 2013 orca

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
should fit you...whats too big? Is you're saddle too high? stem out too far? Did you get a fit?
DropDeadFred is offline  
Old 09-14-11, 10:38 AM
  #4  
mpath
Recusant Iconoclast
 
mpath's Avatar
 
Join Date: Jan 2011
Location: Tsawwassen, BC
Posts: 2,504

Bikes: Look 695, Wilier Izoard

Mentioned: 3 Post(s)
Tagged: 0 Thread(s)
Quoted: 228 Post(s)
Likes: 0
Liked 9 Times in 5 Posts
A good bike shop should not let you leave with or buy an improperly sized bike. What you do in a couple of weeks is for adjustments...seat/handlebars/spacers/stems and pedals/shoes.
mpath is offline  
Old 09-14-11, 10:49 AM
  #5  
UberGeek
Senior Member
 
Join Date: Aug 2011
Location: Buffalo, NY
Posts: 1,144

Bikes: Schwinn Tourist (2010), Trek 6000 (1999)

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
Originally Posted by mpath View Post
A good bike shop should not let you leave with or buy an improperly sized bike. What you do in a couple of weeks is for adjustments...seat/handlebars/spacers/stems and pedals/shoes.
^^^ THIS

I wouldn't think they sold you the wrong size, but I'd go back in, tell them the issues, and see if they can adjust the bike for you.

You and the LBS end up happy
UberGeek is offline  
Old 09-14-11, 10:54 AM
  #6  
thunder92
Junior Member
Thread Starter
 
Join Date: Aug 2011
Location: Albuquerque, NM
Posts: 18

Bikes: Trek liquid 10, Raleigh Revenir 2.0 road bike

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
Don't think theres any more adjusting. The were nice about switching the stem out to the shortest they had already. Don't know what else can be done. Maybe have to live with it.
thunder92 is offline  
Old 09-14-11, 10:58 AM
  #7  
tagaproject6
Senior Member
 
tagaproject6's Avatar
 
Join Date: Aug 2009
Posts: 8,466

Bikes: Wilier Izoard XP (Record);Cinelli Xperience (Force);Specialized Allez (Rival);Bianchi Via Nirone 7 (Centaur); Colnago AC-R Disc;Colnago V1r Limited Edition;De Rosa King 3 Limited(Force 22);DeRosa Merak(Red):Pinarello Dogma 65.1 Hydro(Di2)

Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Quoted: 521 Post(s)
Liked 202 Times in 106 Posts
Did you do your research, before or after, you bought the bike?
tagaproject6 is offline  
Old 09-14-11, 11:00 AM
  #8  
NRZ
Senior Member
 
Join Date: Jan 2011
Location: CT
Posts: 178
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
I'm 5'10" with a 32 inseam and ride a 56cm Cannondale CAAD9 with no issues.
NRZ is offline  
Old 09-14-11, 11:06 AM
  #9  
akansaskid
Freddin' it
 
Join Date: Jul 2008
Location: Wichita
Posts: 807
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 11 Post(s)
Likes: 0
Liked 1 Time in 1 Post
I'm 5'10.5" with a 34" inseam (crotch to ground), so in theory my seat is higher than yours, along with a shorter torso making the reach even more of a stretch. My 56 cm Roubaix fits fine with a short stem. What are you riding now and what were you riding before? If this is your first road bike, I can guarantee you it will feel too long initially.

Last edited by akansaskid; 09-14-11 at 11:14 AM. Reason: added size
akansaskid is offline  
Old 09-14-11, 11:11 AM
  #10  
thunder92
Junior Member
Thread Starter
 
Join Date: Aug 2011
Location: Albuquerque, NM
Posts: 18

Bikes: Trek liquid 10, Raleigh Revenir 2.0 road bike

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
ya I did research. I knew I was right in the middle of 54 and 56 but decided it might not matter since I was close either way. Coming from mountain biking they convinced me I may like the more upright feel of the bigger one anyway since the bars would be a little higher on the larger unit. But they are also far away. Better with the stem and my seat maxed out to the front.

Just saw someone on craigslist selling the exact bike in a 54in thats pretty new also. May be an option but I'd hate to lose warranty.
thunder92 is offline  
Old 09-14-11, 11:32 AM
  #11  
Banded Krait
Senior Member
 
Join Date: Aug 2010
Location: Malvern, Pa.
Posts: 439

Bikes: Trek Pilot 5.9

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
I find it hard to believe that a 56 cm frame is too large for you. Have you tried any of the online bicycle-fit calculators? A good one is the one on the Competitive Cyclist Web site: http://tinyurl.com/d8rqx . Take the time to take all the body measurements required, feed them into the calculator, and it will spit out the dimensions for three different fits: an agressive, race-oriented fit; a middle-of-the-road fit, and a more relaxed, upright fit. I would be willing to bet that a 56 cm frame would be the standard frame for you unless you have some body dimensions (torso length, arm length, etc.) which are, say, several standard deviations outside the norm.

Could it be that your handlebars are too low? The lower the bars, the longer the reach. As you raise the bars, the reach is shortened. This is explained nicely in this article on the Web site of Rivendell Bicycle Works: http://tinyurl.com/3ul86cr .
Banded Krait is offline  
Old 09-14-11, 11:34 AM
  #12  
Nachoman
well hello there
 
Nachoman's Avatar
 
Join Date: May 2005
Location: Point Loma, CA
Posts: 15,052

Bikes: Bill Holland (Road-Ti), Fuji Roubaix Pro (back-up), Bike Friday (folder), Co-Motion (tandem) & Trek 750 (hybrid)

Mentioned: 5 Post(s)
Tagged: 0 Thread(s)
Quoted: 381 Post(s)
Liked 67 Times in 47 Posts
Originally Posted by thunder92 View Post
I almost feel bad asking my lbs to exchange my bike but its just feels big. I am 5-10 with 32in inseam and I bought a 56 because they didn't have a 54. I was inbetween but then had to put on a super short stem and move my seat way up. I still don't have very much bend in my arms and I really wish I did. I feel bad asking because they are so nice in this shop and the bike is now used for sure.
That's not a good reason.
__________________
.
.

Two wheels good. Four wheels bad.
Nachoman is offline  
Old 09-14-11, 11:39 AM
  #13  
MikeyBoyAz
Middle-Aged Member
 
MikeyBoyAz's Avatar
 
Join Date: Apr 2011
Location: Mesa, AZ
Posts: 2,276

Bikes: Bianchi Infinito CV 2014, TREK HIFI 2011, Argon18 E-116 2013

Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 24 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
Originally Posted by Nachoman View Post
That's not a good reason.
+1

coming from a mountain bike style riding I would suggest you ride it for a while before you decide it is the wrong size.

Fitting is wrong if you: have numb hands, numb man bits, pain in the feet, sore shoulders... most of which can be fixed with fitting adjustments... the bike is too small if you have it adjusted by the LBS and they say it is too small for you. If you don't trust your LBS enough to be honest then get a second fitting from another LBS and just pay the fee...
MikeyBoyAz is offline  
Old 09-14-11, 11:43 AM
  #14  
datlas 
Beyond Bogus
 
datlas's Avatar
 
Join Date: Dec 2007
Location: Malvern, PA (20 miles West of Philly)
Posts: 30,457

Bikes: 1986 Alpine (steel road bike), 2009 Ti Habenero, 2013 Specialized Roubaix

Mentioned: 428 Post(s)
Tagged: 2 Thread(s)
Quoted: 10313 Post(s)
Liked 513 Times in 325 Posts
Originally Posted by mpath View Post
A good bike shop should not let you leave with or buy an improperly sized bike. What you do in a couple of weeks is for adjustments...seat/handlebars/spacers/stems and pedals/shoes.
Agreed. If they effed up the fit, you can ask. But don't be surprised if they say no. It's got some wear and tear on it, so they can't really sell it as "new" anymore. It sounds from your posting that you were not patient enough to get the right size and now you have a bike that doesn't fit and probably handles poorly as you have made adjustments to compensate for the wrong sized frame.
__________________
Originally Posted by rjones28 View Post
Addiction is all about class.
datlas is offline  
Old 09-14-11, 11:53 AM
  #15  
ColinL
Two-Wheeled Aficionado
 
ColinL's Avatar
 
Join Date: Jul 2011
Location: Wichita
Posts: 4,903

Bikes: Santa Cruz Blur TR, Cannondale Quick CX dropbar conversion & others

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Likes: 0
Liked 2 Times in 2 Posts
If this is your first road bike, I think you're just not accustomed to the riding position. 56cm frame sounds correct for you. I would return to the LBS and have them watch you ride, and they should be able to make some tweaks to your fit.
ColinL is offline  
Old 09-14-11, 11:58 AM
  #16  
tagaproject6
Senior Member
 
tagaproject6's Avatar
 
Join Date: Aug 2009
Posts: 8,466

Bikes: Wilier Izoard XP (Record);Cinelli Xperience (Force);Specialized Allez (Rival);Bianchi Via Nirone 7 (Centaur); Colnago AC-R Disc;Colnago V1r Limited Edition;De Rosa King 3 Limited(Force 22);DeRosa Merak(Red):Pinarello Dogma 65.1 Hydro(Di2)

Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Quoted: 521 Post(s)
Liked 202 Times in 106 Posts
Slamming the saddle forward to accomodate reach is not a good idea. Saddle adjustment is for tweaking the knee over pedal spindle position, not reach. You can only do so much for stem length.
tagaproject6 is offline  
Old 09-14-11, 11:58 AM
  #17  
bianchi10
King Hoternot
 
bianchi10's Avatar
 
Join Date: Jun 2010
Location: Oregon City, OR
Posts: 5,255

Bikes: 2015 Cannondale Evo Hi mod

Mentioned: 3 Post(s)
Tagged: 0 Thread(s)
Quoted: 127 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
Im 5'9 and 175 with a 30inch inseem and ride a 54. The bianchi I had prior was a 55 and my 54 feels better.


In your situation if they didnt have your size, why didnt you wait or have them order you one in the size you/they originally suggested? A 56 will work for you though, you just have to adjust it properly. There is more to it than just getting a shorter stem. Take it in and have them help you out. Doing it by yourself when you dont know what your doing will most likely make it worse.
bianchi10 is offline  
Old 09-14-11, 12:02 PM
  #18  
merlinextraligh
pan y agua
 
merlinextraligh's Avatar
 
Join Date: Aug 2005
Location: Jacksonville
Posts: 30,417

Bikes: Wilier Zero 7; Merlin Extralight; Co-Motion Robusta; Schwinn Paramount; Motobecane Phantom Cross; Cervelo P2; Motebecane Ti Fly 29er; Calfee Dragonfly Tandem

Mentioned: 14 Post(s)
Tagged: 0 Thread(s)
Quoted: 930 Post(s)
Liked 30 Times in 24 Posts
Originally Posted by thunder92 View Post
ya I did research. I knew I was right in the middle of 54 and 56 but decided it might not matter since I was close either way.
Sounds like you really weren't right in the middle between a 54 and 56. If that were true, we're talking about a 1cm change in the reach to the bars, easily addressed by a small change in the stem.

Perhaps before you give up on the bike, you get a second opinion on your fit.
__________________
You could fall off a cliff and die.
You could get lost and die.
You could hit a tree and die.
OR YOU COULD STAY HOME AND FALL OFF THE COUCH AND DIE.
merlinextraligh is offline  
Old 09-14-11, 12:03 PM
  #19  
Banded Krait
Senior Member
 
Join Date: Aug 2010
Location: Malvern, Pa.
Posts: 439

Bikes: Trek Pilot 5.9

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
thunder92:

By the way, what make and model of bike is this?
Banded Krait is offline  
Old 09-14-11, 12:07 PM
  #20  
Ultraslide
Senior Member
 
Ultraslide's Avatar
 
Join Date: Mar 2010
Location: Evansville, IN
Posts: 782

Bikes: 73 Raleigh Supercourse, 99 Specialized Stumpjumer, 08 LeMond Tourmalet

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
5" 11" with a 34" cycling inseam. I can ride a 54 or a 56 depending on geometry and stem length. But that's really academic. If for any reason you are not pleased with your bike take it back and see if they'll make it right. If they had to put on a stem shorter than 90 mm and move your seat up, they knew it was too big for you.
Ultraslide is offline  
Old 09-14-11, 12:15 PM
  #21  
himespau 
Senior Member
 
himespau's Avatar
 
Join Date: Jun 2008
Location: Louisville, KY
Posts: 11,210
Mentioned: 19 Post(s)
Tagged: 0 Thread(s)
Quoted: 1767 Post(s)
Liked 172 Times in 123 Posts
definitely talk with them and see what you can work out. I'd say go in with a viewpoint to fix the fit not to get a return because they might be more inclined to help you that way.
himespau is offline  
Old 09-14-11, 12:15 PM
  #22  
pgjackson
Senior Member
 
pgjackson's Avatar
 
Join Date: Oct 2010
Location: Gulf Breeze, FL
Posts: 3,846

Bikes: Rossetti Vertigo

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
54, 56...there's probably only about a 1cm difference in reach. What is your current stem length? You said it was the shortest they had in the shop...that could be a 100. They come a lot shorter than that. At 5-10 a 56 should be fine. I doubt they are going to switch the bike out unless something is broken and it's under warranty.
pgjackson is offline  
Old 09-14-11, 12:19 PM
  #23  
pgjackson
Senior Member
 
pgjackson's Avatar
 
Join Date: Oct 2010
Location: Gulf Breeze, FL
Posts: 3,846

Bikes: Rossetti Vertigo

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
Originally Posted by Ultraslide View Post
5" 11" with a 34" cycling inseam. I can ride a 54 or a 56 depending on geometry and stem length. But that's really academic. If for any reason you are not pleased with your bike take it back and see if they'll make it right. If they had to put on a stem shorter than 90 mm and move your seat up, they knew it was too big for you.
Sounds like the OP knew a 54 was right, but picked the 56 because it was available. That's his fault, not the shop's. Regardless, the geometry between a 54 and 56 is so minute that simple adjustments should easily compensate. My bike is a Giant M/L and says 5'10'-6' right on the lable. I'm 5'8". Switched the 100 stem for an 80 and it's fine.
pgjackson is offline  
Old 09-14-11, 12:24 PM
  #24  
LesterOfPuppets
cowboy, steel horse, etc
 
LesterOfPuppets's Avatar
 
Join Date: Sep 2008
Location: Valley of the Sun.
Posts: 33,258

Bikes: everywhere

Mentioned: 56 Post(s)
Tagged: 1 Thread(s)
Quoted: 4402 Post(s)
Liked 252 Times in 173 Posts
If you're 5'10 and have 32" inseam a 56 sounds about right to me. If it was a horizontal top tube bike then the standover might be a tad tight but those aren't all that common these days and it seems your main complaint is reach and/or bar height.

Maybe a stem with a little rise to it might help you out. How short a stem did they give you? You might be able to go shorter also.
LesterOfPuppets is offline  
Old 09-14-11, 12:33 PM
  #25  
Right Said Fred
Senior Member
 
Join Date: Jul 2011
Posts: 459
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
Buyer beware when it comes to a shop recommending a fit. FWIW, I'm 5-9 with about a 30 inch inseam and new to road biking, so I didn't really know what is "supposed" to feel right or wrong when I first started shopping around. I needed to rely on an expert to get me on the right bike and then make suggestions for what I should be looking for during a test ride to give them good feedback so they could confirm what adjustments may be needed. I tested a couple of Cannondales at a LBS. The first was a CAAD10 in 56cm. On a short ride (15 minutes, about 2-3 miles on a local MUP) it felt great, and both of the sales guys in the shop were adament that I was a perfect fit on a 56, but on the other hand, they didn't have a CAAD 10 54 in the shop for me to compare it to. I was really excited about buying a new bike and really liked the CAAD but I was concerned about getting the right size, so the next day I come back to the shop to test ride a Super Six, which they did have in a 54, and was told had the same geometry as the CAAD so it would be a good fit comparison. The second day I talked to the shop owner and say I'm not sure about the 56 and would like to try the Super Six 54 to compare. He says, "who put you on a 56? I can tell just from looking at you that you belong on a 54." So I rode the 54 and it was definitely a better fit for me right out of the box. I have no doubt that the first guys I talked to at the shop would have gladly sold me that 56, so my point is that it's very easy to get talked into making a poor choice if you are a new rider. I ended up not buying a new bike because I scored a really nice old steel Trek with updated components which just so happens to be a 54.

Last edited by Right Said Fred; 09-14-11 at 12:36 PM.
Right Said Fred is offline  

Thread Tools
Search this Thread

Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service - Do Not Sell My Personal Information

Copyright © 2018 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.