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Trek Care Plus? If you know about this, please step inside.

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Trek Care Plus? If you know about this, please step inside.

Old 08-01-14, 10:48 AM
  #1  
RNAV
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Trek Care Plus? If you know about this, please step inside.

I'm trying to decide if I should get Trek Care Plus on my new bike and hope y'all can help. The cost is $359, and purportedly covers accidental damage and wear/tear items (chains/cassettes/etc.).

My situation is that, being a former auto mechanic, I meticulously maintain my bike. I had my previous Madone for 6 years and the drivetrain functioned flawlessly, and I never needed to replace the cassette. Additionally, my bike is covered for accidental damage by my renter's insurance.

So is there any reason for me to get the Trek Care Plus that I'm not seeing? I can't find the fine print anywhere. The only documentation that the store had says "Go to Trek Bicycle and download a copy of the full Service Agreement terms and conditions." So I go there, which redirects to a different link, and bottom line it says to contact my dealer for further details. I hate circular arguments.

Thanks in advance.
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Old 08-01-14, 11:02 AM
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like most insurance, the net benefit is to the insurer. as an individual you may benefit but statistically not likely. it's often more economical to self-insure.
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Old 08-01-14, 11:04 AM
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For you, it might not make sense. I've got it on my domane since I don't take care of my bikes at all. Having the crash protection is pretty nice if you race or do otherwise stupid stuff. I also cross chain and such with reckless abandon.
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Old 08-01-14, 11:04 AM
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Rip-Off.
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Old 08-01-14, 11:23 AM
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Originally Posted by RNAV View Post
I'm trying to decide if I should get Trek Care Plus on my new bike and hope y'all can help. The cost is $359, and purportedly covers accidental damage and wear/tear items (chains/cassettes/etc.).

My situation is that, being a former auto mechanic, I meticulously maintain my bike. I had my previous Madone for 6 years and the drivetrain functioned flawlessly, and I never needed to replace the cassette. Additionally, my bike is covered for accidental damage by my renter's insurance.

So is there any reason for me to get the Trek Care Plus that I'm not seeing? I can't find the fine print anywhere. The only documentation that the store had says "Go to Trek Bicycle and download a copy of the full Service Agreement terms and conditions." So I go there, which redirects to a different link, and bottom line it says to contact my dealer for further details. I hate circular arguments.

Thanks in advance.
How many miles did you ride in 6 years that you never had to replace the cassette.
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Old 08-01-14, 12:53 PM
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Originally Posted by bruin11 View Post
How many miles did you ride in 6 years that you never had to replace the cassette.
About 4500 miles. I don't get to ride much in a year due to out of country travels.
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Old 08-01-14, 01:02 PM
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I have it on my MTB bike (which I feel is the right move as I already had to replace a wheel that I taco'ed and a fork). Not sure if it is all that great for a road bike though. Most of the components are normally good for lots and lots of miles so it really boils down to if you want to keep it on hand for any accidental issues that could come up.
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Old 08-01-14, 01:04 PM
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I think it could be good or bad, depending on how you ride, if you want (need?) to maintain your own bike, what the risk of crashing is, etc. When I ordered my Domane in April, they were having one of those "buy a bike, get $ off any Trek/Bont accessory" sales. I used the $200 towards the Trek Care deal, so it actually only cost me a bit over $100 for three years of coverage. At 4000-4500 miles a year, I am pretty much guaranteed to get my money back in chains, cassettes, etc., plus the crash coverage is a nice addition. The techs at my lbs are quite good, so I am happy to let them work on my bike, even though I am capable of doing the maintenance myself. So, for me it was a good deal, but for others, maybe not. Up to your individual situation.
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Old 08-01-14, 01:07 PM
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Originally Posted by RNAV View Post
I'm trying to decide if I should get Trek Care Plus on my new bike and hope y'all can help. The cost is $359, and purportedly covers accidental damage and wear/tear items (chains/cassettes/etc.).

My situation is that, being a former auto mechanic, I meticulously maintain my bike. I had my previous Madone for 6 years and the drivetrain functioned flawlessly, and I never needed to replace the cassette. Additionally, my bike is covered for accidental damage by my renter's insurance.

So is there any reason for me to get the Trek Care Plus that I'm not seeing? I can't find the fine print anywhere. The only documentation that the store had says "Go to Trek Bicycle and download a copy of the full Service Agreement terms and conditions." So I go there, which redirects to a different link, and bottom line it says to contact my dealer for further details. I hate circular arguments.

Thanks in advance.
6 years without changing a cassette or chain? How? I bought my Madone in July 2013 and by February Trek Care+ replaced my (upgraded) my chain, cassette and bottom bracket. As for renters insurance I'd check to see if actually covers crashes and wear and tear, I doubt it. If you ride the bike a lot like I do then Trek Care+ is an excellent value, and I'm someone that does not do extended warranties on things.
Based on how much I ride it will more than pay for itself in replaced cassettes and chains alone not to mention if anything else breaks or I crash.
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Old 08-01-14, 07:25 PM
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Trek Care Plus

Originally Posted by floridamtb View Post
6 years without changing a cassette or chain? How? I bought my Madone in July 2013 and by February Trek Care+ replaced my (upgraded) my chain, cassette and bottom bracket. As for renters insurance I'd check to see if actually covers crashes and wear and tear, I doubt it. If you ride the bike a lot like I do then Trek Care+ is an excellent value, and I'm someone that does not do extended warranties on things.
Based on how much I ride it will more than pay for itself in replaced cassettes and chains alone not to mention if anything else breaks or I crash.
I purchased Trek Care Plus on my Domane 4.5. The dealer replaced the chain and cassette at 3000 and then at 6000 miles, this was in the first eight months. I will get more than my moneys worth in three years with the Trek Care Plus plan
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Old 08-02-14, 04:39 AM
  #11  
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Originally Posted by pdedes View Post
like most insurance, the net benefit is to the insurer. as an individual you may benefit but statistically not likely. it's often more economical to self-insure.
What!? The insurers make money?
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Old 08-02-14, 09:10 AM
  #12  
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Originally Posted by Roadlizzard View Post
I purchased Trek Care Plus on my Domane 4.5. The dealer replaced the chain and cassette at 3000 and then at 6000 miles, this was in the first eight months. I will get more than my moneys worth in three years with the Trek Care Plus plan
That's what factored into my Trek Care Plus purchase. If you figure one or two cassettes + chains per year the cost of the plan drops to a rather reasonable price. If it's a Dura Ace cassette....just one of those will cover most of it.
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