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What's your #1 complaint with your bike? What are the most common gripes?

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Road Cycling “It is by riding a bicycle that you learn the contours of a country best, since you have to sweat up the hills and coast down them. Thus you remember them as they actually are, while in a motor car only a high hill impresses you, and you have no such accurate remembrance of country you have driven through as you gain by riding a bicycle.” -- Ernest Hemingway
View Poll Results: What's your #1 complaint with your bike?
Color
8
8.99%
Handling or other geometry quirk
3
3.37%
Wheels
13
14.61%
Seat or handlebars
13
14.61%
The fit
10
11.24%
Drivetrain
13
14.61%
Brakes
2
2.25%
Brand
1
1.12%
Tires
3
3.37%
Other (please explain)
23
25.84%
Voters: 89. You may not vote on this poll

What's your #1 complaint with your bike? What are the most common gripes?

Old 08-17-14, 01:44 PM
  #1  
chaadster
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What's your #1 complaint with your bike? What are the most common gripes?

Just out of curiosity, what irks you most about your bike? Is it fixable, and if so, why haven't you done it?

It doesn't have to be a big issue; maybe it's the small things that get to us most, and we're otherwise pretty damn good at picking our bikes. Or, maybe it's a big thing that we thought we could compromise on that just hasn't worked out...even though we got a great deal!

I tried to pick the most likely beefs, but if I missed yours, please describe it in a post.
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Old 08-17-14, 02:06 PM
  #2  
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Trek offers their Project One customization service on the 4 Series and the 6 Series Domane but not the 5 Series; which is probably their best seller. Offering White with black accents or black with black accents is disappointing, to say the least.

I'll be going to red bartape and cable housings when they need replacing.
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Old 08-17-14, 02:09 PM
  #3  
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Right now my only complaint is my seat. It is one that fit me for a long time, but now that I have been off the bike for a year there are pressure points. Might be time to begin the search for a new saddle.
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Old 08-17-14, 02:12 PM
  #4  
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Mine needs a bigger motor, but I'm working on that.........
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Old 08-17-14, 02:54 PM
  #5  
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The undiagnosed creaks and ticks are my number one complaint. They drive me crazy.
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Old 08-17-14, 03:06 PM
  #6  
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Originally Posted by Nachoman View Post
The undiagnosed creaks and ticks are my number one complaint. They drive me crazy.
Same here. It's hard to point the finger somewhere because mybike was built, not bought as a complete bike from a factory. Right now I have a click that is driving me nuts, but I can't tell if it is coming from the bottom bracket or the front derailleur.

Otherwise my bike is pretty much perfect, like I intended it to be when I chose the parts.
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Old 08-17-14, 03:16 PM
  #7  
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Selected "Other"

I'd like more tire clearance so I could switch for wheels with wider tires from time to time to better cope with gravel. Not that big of a complaint since I have other bikes for that, but I'd still like to be able to do it.
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Old 08-17-14, 03:16 PM
  #8  
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Too Heavy.

Seems like that should be a stock answer.
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Old 08-17-14, 03:23 PM
  #9  
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aluminum
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Old 08-17-14, 03:27 PM
  #10  
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Motor sucks; other than that . . . it's all good.
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Old 08-17-14, 03:57 PM
  #11  
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The saddle. It's arguably the most important contact point on the bike, and you'd think manufacturers would get it through their head that if there's one thing they need to get right, it's the saddle.

[rant]
I just bought a new Trek & dropped a significant amount of money doing so. Although I held no high expectations for the stock Bontrager saddle, I was kinda excited about the UNCONDITIONAL Bontrager Guarantee: "Ride it and love it. If not, we’ll take it back. It’s that simple. If for any reason you’re not satisfied with your Bontrager products, return the item - along with the original sales receipt - to the place of purchase within 30 days of purchase date for exchange or store credit (emphasis mine)." This led me to believe that, since my bike came with a Bontrager saddle, if it's not comfortable, I can swap it out with a different one until I find something that is comfortable, and pay for any price increase over the stock saddle. Perhaps I'm unrealistic for thinking this way.

As it turns out, the "Unconditional" Bontrager Guarantee is actually quite conditional. Namely, the guarantee only applies to products that you purchase separately from the bike. If it's included on the bike at the time of purchase, the guarantee doesn't apply. The saddle that came with my bike is 138mm wide, and I am experiencing numbness -- I'd like to try the 148mm version. I'm not even asking to try a different model . . . just a different size. I can't, because I didn't buy the saddle separately, and so the guarantee doesn't apply. So basically, if I want to be able to take advantage of the "Unconditional" Bontrager Guarantee, I've got to BUY A SECOND SADDLE, when I just dropped north of $6k on a bike!!!

I'm of the opinion that if you're going to do business like that, then you should: a) advertise that the unconditional guarantee does not apply to items that come stock on the bike, b) include a "saddle credit" toward any bontrager saddle in the sale price of the bike, or c) don't include your saddle with the bike. Because as it is now, I'm not happy with my saddle, and I sure as heck won't buy a second one if Bontrager won't even stand behind the first one.
[/rant]
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Old 08-17-14, 04:05 PM
  #12  
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Originally Posted by RNAV View Post
The saddle. It's arguably the most important contact point on the bike, and you'd think manufacturers would get it through their head that if there's one thing they need to get right, it's the saddle.

[rant]
I just bought a new Trek & dropped a significant amount of money doing so. Although I held no high expectations for the stock Bontrager saddle, I was kinda excited about the UNCONDITIONAL Bontrager Guarantee: "Ride it and love it. If not, we’ll take it back. It’s that simple. If for any reason you’re not satisfied with your Bontrager products, return the item - along with the original sales receipt - to the place of purchase within 30 days of purchase date for exchange or store credit (emphasis mine)." This led me to believe that, since my bike came with a Bontrager saddle, if it's not comfortable, I can swap it out with a different one until I find something that is comfortable, and pay for any price increase over the stock saddle. Perhaps I'm unrealistic for thinking this way.

As it turns out, the "Unconditional" Bontrager Guarantee is actually quite conditional. Namely, the guarantee only applies to products that you purchase separately from the bike. If it's included on the bike at the time of purchase, the guarantee doesn't apply. The saddle that came with my bike is 138mm wide, and I am experiencing numbness -- I'd like to try the 148mm version. I'm not even asking to try a different model . . . just a different size. I can't, because I didn't buy the saddle separately, and so the guarantee doesn't apply. So basically, if I want to be able to take advantage of the "Unconditional" Bontrager Guarantee, I've got to BUY A SECOND SADDLE, when I just dropped north of $6k on a bike!!!

I'm of the opinion that if you're going to do business like that, then you should: a) advertise that the unconditional guarantee does not apply to items that come stock on the bike, b) include a "saddle credit" toward any bontrager saddle in the sale price of the bike, or c) don't include your saddle with the bike. Because as it is now, I'm not happy with my saddle, and I sure as heck won't buy a second one if Bontrager won't even stand behind the first one.
[/rant]
This is actually pretty common in many different businesses, not just in cycling. When a manufacturer's part is included in an OEM arrangment, that OEM normally handles all guarantees and warranties. It's also normal to be dissatified with a stock saddle - one size does not fit all. Why not take this issue up with your LBS instead of Bontrager, maybe they will give you some credit toward a new saddle if you buy it from them?
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Old 08-17-14, 04:14 PM
  #13  
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My tires have micro fractures in them, and the frame can't support 28c tires.
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Old 08-17-14, 05:00 PM
  #14  
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Originally Posted by KenshiBiker View Post
Motor sucks; other than that . . . it's all good.
+999999

Mine creaks, complains, and is hard to get started
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Old 08-17-14, 05:08 PM
  #15  
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Originally Posted by RNAV View Post
The saddle. It's arguably the most important contact point on the bike, and you'd think manufacturers would get it through their head that if there's one thing they need to get right, it's the saddle.

[rant]
I just bought a new Trek & dropped a significant amount of money doing so. Although I held no high expectations for the stock Bontrager saddle, I was kinda excited about the UNCONDITIONAL Bontrager Guarantee: "Ride it and love it. If not, we’ll take it back. It’s that simple. If for any reason you’re not satisfied with your Bontrager products, return the item - along with the original sales receipt - to the place of purchase within 30 days of purchase date for exchange or store credit (emphasis mine)." This led me to believe that, since my bike came with a Bontrager saddle, if it's not comfortable, I can swap it out with a different one until I find something that is comfortable, and pay for any price increase over the stock saddle. Perhaps I'm unrealistic for thinking this way.

As it turns out, the "Unconditional" Bontrager Guarantee is actually quite conditional. Namely, the guarantee only applies to products that you purchase separately from the bike. If it's included on the bike at the time of purchase, the guarantee doesn't apply. The saddle that came with my bike is 138mm wide, and I am experiencing numbness -- I'd like to try the 148mm version. I'm not even asking to try a different model . . . just a different size. I can't, because I didn't buy the saddle separately, and so the guarantee doesn't apply. So basically, if I want to be able to take advantage of the "Unconditional" Bontrager Guarantee, I've got to BUY A SECOND SADDLE, when I just dropped north of $6k on a bike!!!

I'm of the opinion that if you're going to do business like that, then you should: a) advertise that the unconditional guarantee does not apply to items that come stock on the bike, b) include a "saddle credit" toward any bontrager saddle in the sale price of the bike, or c) don't include your saddle with the bike. Because as it is now, I'm not happy with my saddle, and I sure as heck won't buy a second one if Bontrager won't even stand behind the first one.
[/rant]
Your rant mimics my thoughts verbatim!!!

Consider that my SuperSix EVO (and many, many other bikes) come with a Fizik @$$hammer......errrr......I mean, Arione! Now, if there even WERE an option for a wider width, I don't know that I'd like it but in the case of the Fizik Arione.....you get 2 choices......black or white! That's it!

My sit bones are 118mm, the majority of most riders anyway, which would normally call for a 143mm seat, yet they include a 130mm Arione with the bike. In these days of legal paranoia, I'd almost consider the inclusion of a saddle nearly legal suicide anymore. (i.e. "I have nerve damage in my arse forever because of your bike, I'm going to sue you now!')

Why not just omit the saddle altogether & let us pick something ourselves?? Heck, it would probably most likely lead to an upsell for the LBSs, for sure.

/rant
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Old 08-17-14, 05:10 PM
  #16  
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I voted for wheels because so many bikes have wheels that are junk compared to the other components.
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Old 08-17-14, 05:10 PM
  #17  
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Your complain sounds more like a whine to me. First as previously mentioned your saddle was included on the bike as an OEM part you didn't purchase it. I bet you have a receipt for the bike and not the saddle alone. Also, when buying a $6k bike I bet the selling dealer would be more than willing to exchange the saddle for free or a nominal difference to make you happy. But after you took delivery than you'd have to purchase a new one.
Also, most of the dealers in my area will do a fitting when you purchase the bike (specially expensive ones) and such a ill fitting saddle should have come up during the fitting.
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Old 08-17-14, 05:24 PM
  #18  
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Conti 4000s 25c are a smudge too tall for the front... so I run 23c F and 25c R.... and the bike is not top shelf frame anymore for the brand.
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Old 08-17-14, 05:25 PM
  #19  
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When I was trying saddles, most anything worked for ~5 miles of continuous riding. Does a fit normally include 'okay, now sit here and pedal for 20-30 minutes'?

I wish I had bought a bike with longer chainstays, since most of my miles are commuting.
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Old 08-17-14, 05:32 PM
  #20  
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Originally Posted by bbattle View Post
Trek .....Offering White with black accents or black with black accents is disappointing, to say the least.
My Trek is white... not the easiest bike to keep clean.
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Old 08-17-14, 05:37 PM
  #21  
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Originally Posted by Dave Cutter View Post
My Trek is white... not the easiest bike to keep clean.
Love that avatar man, I just finished watching that movie for the billionth time about 1 hour ago.
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Old 08-17-14, 05:51 PM
  #22  
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Originally Posted by RNAV View Post
The saddle. It's arguably the most important contact point on the bike, and you'd think manufacturers would get it through their head that if there's one thing they need to get right, it's the saddle.

[rant]
I just bought a new Trek & dropped a significant amount of money doing so. Although I held no high expectations for the stock Bontrager saddle, I was kinda excited about the UNCONDITIONAL Bontrager Guarantee: "Ride it and love it. If not, we’ll take it back. It’s that simple. If for any reason you’re not satisfied with your Bontrager products, return the item - along with the original sales receipt - to the place of purchase within 30 days of purchase date for exchange or store credit (emphasis mine)." This led me to believe that, since my bike came with a Bontrager saddle, if it's not comfortable, I can swap it out with a different one until I find something that is comfortable, and pay for any price increase over the stock saddle. Perhaps I'm unrealistic for thinking this way.

As it turns out, the "Unconditional" Bontrager Guarantee is actually quite conditional. Namely, the guarantee only applies to products that you purchase separately from the bike. If it's included on the bike at the time of purchase, the guarantee doesn't apply. The saddle that came with my bike is 138mm wide, and I am experiencing numbness -- I'd like to try the 148mm version. I'm not even asking to try a different model . . . just a different size. I can't, because I didn't buy the saddle separately, and so the guarantee doesn't apply. So basically, if I want to be able to take advantage of the "Unconditional" Bontrager Guarantee, I've got to BUY A SECOND SADDLE, when I just dropped north of $6k on a bike!!!

I'm of the opinion that if you're going to do business like that, then you should: a) advertise that the unconditional guarantee does not apply to items that come stock on the bike, b) include a "saddle credit" toward any bontrager saddle in the sale price of the bike, or c) don't include your saddle with the bike. Because as it is now, I'm not happy with my saddle, and I sure as heck won't buy a second one if Bontrager won't even stand behind the first one.
[/rant]

Same here when I bought an Evo last month. But in my case, I knew I wouldn't like the saddle (already having owned one), so I negotiated with the LBS to swap it out and pay the difference -- before we finalized the bike sale. They agreed to this as well as a crankset swap for 53/39. Very cool of them... they actually let me swap it twice: once for the Specialized Romin Evo, and again for the Specialized Chicane Carbon.
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Old 08-17-14, 06:14 PM
  #23  
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Anyone have issues with the chain rubbing on the front derailleur? I find it is when I am on the big front gear and smaller low gear in the rear derailleur. If after I using the trim it still rubs. Is this normal? The guy and the bike shop said that if I in the furthest left or right on the gears there will be some rubbing.
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Old 08-17-14, 06:21 PM
  #24  
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Love my summer road bike. However, I don't like the tight clearances in the forks. I doubt I could get 25 c tires to work without rub.
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Old 08-17-14, 06:27 PM
  #25  
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Originally Posted by TheRef View Post
Your complain sounds more like a whine to me. First as previously mentioned your saddle was included on the bike as an OEM part you didn't purchase it. I bet you have a receipt for the bike and not the saddle alone. Also, when buying a $6k bike I bet the selling dealer would be more than willing to exchange the saddle for free or a nominal difference to make you happy. But after you took delivery than you'd have to purchase a new one.
Also, most of the dealers in my area will do a fitting when you purchase the bike (specially expensive ones) and such a ill fitting saddle should have come up during the fitting.
I understand where you're coming from. In my case, the dealer I bought the bike from only sells Bontrager saddles, and said he couldn't exchange the saddle specifically because it wasn't covered under Bontrager's Unconditional Comfort Guarantee. The saddle actually felt fine during the fitting and felt fine on the test ride. It only begins to get uncomfortable/cause numbness once I've ridden around 20 miles. So this isn't a situation where I could have worked something out prior to the sale.

I guess what I'm torqued about is calling it an UNCONDITIONAL comfort guarantee. If they just simply called it a 30-day comfort guarantee on saddle purchases excluding OEM supplied parts, then I wouldn't be the least bit upset about it and would understand the conditions of the guarantee. Unconditional quite literally means not subject to any conditions, which is clearly not the case with Bontrager's "Unconditional" comfort guarantee.

Call it what it is, and don't lie about it. That's all I'm saying.
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