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Planet X ship times?

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Old 03-12-15, 01:56 PM
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Planet X ship times?

Does anyone have experience with Planet X ship times? Ordered a cassette form them back in February and I still haven't gotten it. I think I've just gotten spoiled by Wiggle getting things here faster than US stores, but it's been more than two weeks.
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Old 03-12-15, 02:00 PM
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Im right there with you. Waiting on some brakes.
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Old 03-12-15, 02:03 PM
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Originally Posted by tommyblair22
Im right there with you. Waiting on some brakes.
Number of Planet X promo emails I've received since ordering: 9
Number of Planet X shipments I've received since ordering: 0
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Old 03-12-15, 02:09 PM
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Haha. I only order from them if the deal is fantastic and I dont need whatever I bought for at least a month. They are pretty notorious for taking forever to get something to the States.
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Old 03-13-15, 06:36 PM
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If you purchased from the US they had a some containers that got hung up with shipping and weather. I got my order late last week. Have you checked the status of your order on the website or sent them email checking status?
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Old 03-14-15, 01:46 PM
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Originally Posted by jmess
If you purchased from the US they had a some containers that got hung up with shipping and weather. I got my order late last week. Have you checked the status of your order on the website or sent them email checking status?
I don't have any sort of tracking number. Pretty sure they strapped it to a turtle and told it to swim to New York for unloading.
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Old 03-14-15, 01:58 PM
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I have been waiting on some wheels from merlin for two weeks now. I ordered a groupset the same day and it showed up the next week.

Tracking just says "Sent to country of destination"... for 10 days.
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Old 03-16-15, 07:35 AM
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Got an email back from Planet X's customer service: let us know if you haven't gotten it within a month.
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