Cycling Jacket From Ali Express
#51
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Join Date: Jul 2009
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Likes For tomato coupe:
#52
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Join Date: Jul 2011
Location: Salem Oregon
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Bikes: 2019 Trek Stash 7, 1994 Specialized Epic 1986 Diamondback Ascent 1996 Klein Pulse Comp, 2006 Specialized Sequoia Elite
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How long ago was this? I think this is an area they've really improved on. I've made a couple of orders from them in the past year and they've provided copious emails giving me tracking updates - when it shipped, when it arrived in customs, when it cleared customs, etc.
Ali is open to a lot of different sellers. Aliexpress isn't the problem, it's an issue with some of the sellers Aliexpress allows to use their site. Amazon sometimes has issues with their sellers also, but Amazon will almost always refund your money even when the actual seller won't. I recently had an issue with a seller on Amazon and got my money refunded where if I would've had the same issue on Ali, I likely would've been out of luck.