Wrong color bike ordered & built
07-15-15, 05:37 PM
#26
well hello there
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07-15-15, 05:38 PM
#27
Banned
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Well I do not mind a good fight, but I also know there are battles I can not win. Paper trail is the best thing to have. Copy of original oreder, or e-mail correspondence.
I hve zero tollorence for incompetent people who do not right thing down. I do not care how good youjr memory is write it down.
Get a copy of what they write down when doing anything out of the norm.
I hve zero tollorence for incompetent people who do not right thing down. I do not care how good youjr memory is write it down.
Get a copy of what they write down when doing anything out of the norm.
07-15-15, 11:17 PM
#30
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Yeah, it sounds like they screwed up. That's unfortunate. I had a good experience ordering a bike not-in-stock from my LBS. And since they did not ask for a deposit, I had no paperwork. But I watched them order the bike from the distributor on the computer.
07-16-15, 05:03 AM
#31
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07-16-15, 08:55 AM
#32
Stand and Deliver
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I specifically chose my ordered bike from the Cannondale catalog, specifying color scheme. I wanted the men's NOT women's bike because I liked color scheme. We specifically talked about me NOT liking the women's because it was matte black and my bike fitter told me I could use the men's size. The bike shop ordered and built the correct model, but it's the WRONG color because it's the women's Bike. I HATE the color. I haven't picked up the bike yet. What do I do??? Do I have to take that bike? It was a $4,500 purchase.
07-16-15, 09:00 AM
#33
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This is why other people end up getting great deals. My friend had a Giant Propel frame that lists for about $4k for around $1500 because shop ordered wrong size for another customer and friend is about 6'2 so he happened to fit the frame and they wanted to get rid of it
