Mean LBS guys
09-24-06, 09:24 AM
#26
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Originally Posted by operator
I guess you've never heard of the term word of mouth, or reference.
shop isnt worth spending money at
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The first rule of flats is You don't talk about flats!
The first rule of flats is You don't talk about flats!
09-24-06, 09:28 AM
#27
hmm..
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Originally Posted by lyeinyoureye
Really? I've asked a couple automotive parts people about cross-referencing part numbers and they've been very polite. I suppose if you asked a salesperson about the same thing they'd be an asshat, but they're always asshat's unless you're actually buying a car. Imle, it depends on the person as opposed to the store. I've met some cool people and some asshats, YMMV.
09-24-06, 09:42 AM
#28
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Originally Posted by dutret
yeah except I was talking about insisting you need an FR5 instead of a BB7 or rubber cement instead of rim cement. Stuff that simply won't work. I've never told anyone they need something they didn't only pointed out that the choices they make are aesthetic not practical. There is a difference between opining on what works best and the rank incompentance common in LBS employees(especially sales staff.)
I wouldn't characterize telling people that they're lying to themselves about what they deem suitable for their riding needs as "opining on what works best."
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09-24-06, 09:57 AM
#29
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Originally Posted by hyperRevue
I wouldn't characterize telling people that they're lying to themselves about what they deem suitable for their riding needs as "opining on what works best."
I definetly do not work at an LBS and despise the vast majority of them. However, people that won't buy stuff from you when they are noobs are unlikely to do so once they actually learn from you. Word of mouth is great but word of mouth from paying costomers who weren't kept waiting is going to be better then word of mouth from cheapskates anyway.
09-24-06, 01:15 PM
#30
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if you go into any bikeshop and they make you feel uncomfortable or badly about your bike, go to a different shop. that being said, i think it's important to realize that shops don't really exist to give free advice. this forum is the best place for that. also, sheldonbrown.com is an amazing resource.
i constantly try to find things cheaper online, but when i do buy something i go to salvagetti's here in denver. the owner there will waste all sorts of time talking to you about various bike stuff. i've spent several hundred dollars there over the last few months. but some shops only care to talk to you if you're buying a $3000 bike. those shops are probably the same ones that talk ***** about you after leave with your expensive bike since you could never hope to live up to the potential of riding such an expensive bike. so again...if you go into a shop that makes you feel uncomfortable, there's always a shop down the street.
i constantly try to find things cheaper online, but when i do buy something i go to salvagetti's here in denver. the owner there will waste all sorts of time talking to you about various bike stuff. i've spent several hundred dollars there over the last few months. but some shops only care to talk to you if you're buying a $3000 bike. those shops are probably the same ones that talk ***** about you after leave with your expensive bike since you could never hope to live up to the potential of riding such an expensive bike. so again...if you go into a shop that makes you feel uncomfortable, there's always a shop down the street.
09-24-06, 01:18 PM
#31
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Originally Posted by LóFarkas
Returning customers do.
09-24-06, 02:14 PM
#32
Retro-nerd
Originally Posted by xpenny
I took my cheap road bike which I got from online (about $300 , not cheap for me actually) and asked them advice about how to convert it to an SS. It's not a fixie/SS specialized shop so they don't have
the parts that I need. But they kept talking to their own people like " it's just a low quality bike he got online". I really felt humiliated, even though they were not talking to me. And when I realized they don't store track crank and freewheel in stock and asked them what I should measure to make sure I could buy a compatible crankset myself, a first guy just kept saying he does not know I am asking (I was sure that I have made myself clear), and finally a second guy made it clear:" if you ask us to do it for you, we can measure and determine what you need based on our own knowledge (if they have any); but if you want some free advice, we don't do that". All right, maybe I was just too stupid not to get that message earlier. I don't know how expensive or professional their knowledge is, but I just feel miserable for them.
the parts that I need. But they kept talking to their own people like " it's just a low quality bike he got online". I really felt humiliated, even though they were not talking to me. And when I realized they don't store track crank and freewheel in stock and asked them what I should measure to make sure I could buy a compatible crankset myself, a first guy just kept saying he does not know I am asking (I was sure that I have made myself clear), and finally a second guy made it clear:" if you ask us to do it for you, we can measure and determine what you need based on our own knowledge (if they have any); but if you want some free advice, we don't do that". All right, maybe I was just too stupid not to get that message earlier. I don't know how expensive or professional their knowledge is, but I just feel miserable for them.
Good Luck!
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09-24-06, 02:52 PM
#33
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Originally Posted by spider-man
He wasn't a customer. He didn't buy anything. Repeat seekers of free advice won't pay the bills.
09-24-06, 03:16 PM
#34
keep it pretend
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Originally Posted by dutret
I never said they anything wasn't suitable I said they things were not the most comfrotable option and later the most practical. But that is another thread anyway.
Last edited by visitordesign; 09-24-06 at 03:24 PM.
09-24-06, 04:16 PM
#35
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Maybe an LBS is doing so much business that they're lucky enough to afford to be rude, arrogant or condescending in their dealings with potential customers.
Otherwise it's just plain stupid, and if I was owner of any business, nevermind such a repeat customer intensive style business as LBS, I'd fire those guys for incompetance.
Otherwise it's just plain stupid, and if I was owner of any business, nevermind such a repeat customer intensive style business as LBS, I'd fire those guys for incompetance.
09-24-06, 05:37 PM
#36
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Originally Posted by visitordesign
by the way, that yamaguchi... i think you'll be surprised by how comfortable and functional for my proclivities that it'll actually be. the CAD dwg that KY drew and i approved is on nyfixed. good stuff.
You still haven't given us the geometry for it(at least here.) Also I was only one of many voices in that thread telling you a TT bike is not really like a track bike and that they are generally not good for much other then time trialing. Maybe you are just a born TTer.
09-24-06, 06:12 PM
#37
keep it pretend
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fillet brazed, all proprietary aero steel tubing, 58 ST @ 74d, 57 TT, 1-1/8 HT @74d, 30mm rake aero fork, 38 CS, BB clearance 30, curved aero ST, seat stays intersecting with TT several cm in front of the ST/TT joint.
a bit more relaxed than track geo, but a pretty good compromise.
something like this sketch i did for the paint (raw steel with yellow detail. wraps around brake bridge and toptube. thick matte clearcoat).
a bit more relaxed than track geo, but a pretty good compromise.
something like this sketch i did for the paint (raw steel with yellow detail. wraps around brake bridge and toptube. thick matte clearcoat).
Last edited by visitordesign; 09-25-06 at 08:42 AM.
09-25-06, 09:26 AM
#38
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Originally Posted by xpenny
" if you ask us to do it for you, we can measure and determine what you need based on our own knowledge (if they have any); but if you want some free advice, we don't do that".
09-25-06, 09:30 AM
#39
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Originally Posted by Aeroplane
Oddly enough, the internet is made for this. Literally ****loads of free information. Why go all the way to the LBS when you can just go here? You obviously knew it existed.
09-25-06, 09:43 AM
#40
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Originally Posted by visitordesign
a bit more relaxed than track geo, but a pretty good compromise.
09-25-06, 02:31 PM
#41
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if your still looking for the info youre looking for, you might try bruce, he owns/runs a small, hole-in-the-wall place, though ive heard he can be more condescending sometimes. i dont know the street, im not from chambana but i do know hes not far from durst, about three block south. you should ask around.
im all about giving advice, i think its good to share knowledge with someone who needs/wants the help.
and as far as mechanics working as the sales people, i know that story too well, most the time there will be four or so mechs working with no sales people at all, it does suck to always be pulled away from what your doing, but i dont hold it against the customer, its more or less managers fault for never scheduling well enough. end rant.
im all about giving advice, i think its good to share knowledge with someone who needs/wants the help.
and as far as mechanics working as the sales people, i know that story too well, most the time there will be four or so mechs working with no sales people at all, it does suck to always be pulled away from what your doing, but i dont hold it against the customer, its more or less managers fault for never scheduling well enough. end rant.
09-25-06, 08:16 PM
#42
Senior Member
As others have said, this is what the internet is for. Tell your friends to stay away from that shop and learn what you need to know on your own.
