oh man I can't stop laughing at how completely devoid of originality or artistic vision you would have to be to consider this art.

http://www.razorapple.com/wp-content...ike-collab.jpg

It's hilariously pitiful.

Um, whatever dude. I really try to have discussions with you but it's obvious that you only want to Troll.

I'm done.

I pity the shop that dutret goes to... God help you if a detail slips your attention while working on a bike that is only one of the 50 you have to do that day; you will instantly be labeled a "sloppy shop" and slandered on the internet.

Seriously guys, an out-of-line stem, and a loose hub? Those are the big complaints? I shudder to think about other grievances you air on the internet... "Went to Wendy's, my chicken sandwich came without mayo even though I specifically asked for mayo."

if you had said they considered them good advertising or something you might have made a point but if they really do confuse ostentation with art you are just proving my point.

despite the simplicity of the problem and the ease of fixing, a loose hub is a loose hub, and when you are in the business of building and fixing bikes, this is poor performance and speaks to credibility, like it or not.

half of marketing yourself in business is doing your job correctly so pleased customers can send their friends, it's not just about making eye catching high end bikes, but about doing proper maintenance to ensure repeat customers. I know as an architect i am trying my hardest on even the smallest design jobs in hopes of a pleased client returning with a bigger project down the road. this is no different.

dutret= bike critic/art critic.
you posted a picture of something that you think is "devoid of originality or artistic vision".
Please post a picture of something that you think is original and has artistic vision.
i'm truly curious to see where your tastes in art lie.

A loose hub should be a big complaint. It could easily trash the bearing surface or allow the axle to bend. All of the stuff combined suggests mechanic who didn't bother to ride the bike or give it a thorough check before it left the store.

As I said before letting things slip on rare occasions is human and not much should be inferred from one account. However if every single experience is kept secret there is no way to discover a pattern of sloppiness.

It was good advertising. They had them on display in their shop for awhile had a party for the "opening" and got everyone drunk.

And if you confuse having fun with ostentation then you are just proving my point.

Question for the op:

what have you done to contact trackstar about the problem/ and what has their response been?

that should tell everything.

Yoshi!? Did you fall off the wagon? WELCOME TO THE DRUNK SIDE (aka, reason 2312431 I'm not racing this week...again)

he said it wasn't something they needed to be contacted about and it shouldn't tell anything unless they refused to do the job they originally agreed to.

well i think that tells us everything.

We hear your point, it just that it's being extracted from one customer experience. You could buy a complete bike from any shop in the country and find something wrong with each of them. Are they all crappy stores? Not likely. Sounds like you may have gotten a bad apple of work, and as bad apples go, that's a pretty ****ing good apple.

I'm glad you're an architect and that you try to do good work. Have you ever put out a drawing that had a typo on it?

as i posted many times in the first page, i have no problem with their customer service at all. they were very nice, responsive, built what i wanted to my specifications, and i'm sure had i not fixed the problem myself they would have gladly made the repair.

I had a two hour long meeting awhile ago covering the 90+ bugs I have to fix in the software I'm working on.

Just sayin'.

http://www.poster.net/star-wars/star...da-4004521.jpg

A loose hub is not the same thing as a crooked stem. One is easily noticed and can be easily and quickly adjusted by anyone with tools that pretty much everyone has. The other is a problem that many inexperienced riders wouldn't notice that could potentially lead to a ruined piece of equipment. I'm sure that the folks at Trackstar would be the first to tell you that a bike leaving their shop with a poorly adjusted hub is absolutely, 100% unacceptable under any circumstances. They're good folks, they run a good shop.

perhaps, but the hub was loose... and it left the shop. but i do agree that it is 100% unacceptable.

uhh..mcatano is agreeing with you..but yes

I think it's really easy wheel with a loose hub to leave a shop. Most wheels are not built at the shop, they are built in a factory. The shop will probably inspect them (at least I hope they will) but a loose hub is easy to miss unless you ride on it.

I'm not saying it should happen, but it's something that very easily could happen, even at the best shops.

that's not an good analogy because the drawing is not our end product, it's a building. but yeah, if i draw something that directly leads to something being damaged or broken i get sued. i pay insurance premiums to cover this that skyrocket should it actually happen, so yeah, i try to avoid errors at all costs. not mention that i'd lose a client forever.

How? You grab the rim and shake. Should be part of checking every adjustable part on a bike before it leaves.

i haven't been to this forum in a month, i come back and nothing has changed, your still *****in about the same **** that has nothing to do with you.

dutret! what the hell are you talking about? trackstar gives used/beater stuff away to people all the time, fixes things for free a lot of the time (particularly if they're not busy or if you bought the thing or a bike from them in the first place) and has a pretty wide price-range of gear.

the DQMxT* bikes were graphic design projects.