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Trek warrantees

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Old 02-06-08, 06:28 AM
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Trek warrantees

Does trek warranty its seat,it seems that my trek classic cruiser is falling apart,first it started to pop spokes,I fixed it myself,now my seat undercarriage frame is cracked bad.I mean its unridable,I bought it 8/20/07

All I know is that I am glad that i only spent $200 for this trek and no more.Its getting ridiculous.
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Old 02-06-08, 09:03 AM
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Trek is great about warranties but they probably won't warranty the seat since it is a wear item, more or less. On the other hand, the shop may eat the cost of a new one if they're nice guys. You didn't make a big stink about the broken spokes, which is appreciable.

Bring it in to the shop where you purchased it and tell them what's going on.
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Old 02-06-08, 10:34 AM
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As far as I am concerned treks are junk and I will never buy another one again.I will go back to those bikes you buy at wal-mart,at least with those bikes from wal-mart I will expect to fix it myself and save money in the process.

As for the one that i have I will keep it for about two more years and junk it,I will when the time comes take a hacksaw to the frame and make scrap iron out of it.I cant wait till that day comes.
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Old 02-06-08, 10:38 AM
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Originally Posted by mark9950
As far as I am concerned treks are junk and I will never buy another one again.I will go back to those bikes you buy at wal-mart,at least with those bikes from wal-mart I will expect to fix it myself and save money in the process.

As for the one that i have I will keep it for about two more years and junk it,I will when the time comes take a hacksaw to the frame and make scrap iron out of it.I cant wait till that day comes.
Do you have a bike coop or anything of the sort nearby? You should be able to find a seat for a cruiser on the cheap.

The spoke popping deal isn't the greatest thing in the world, but I wouldn't write off an entire brand because of a cracked seat.
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Old 02-06-08, 11:25 AM
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Bikes are more or less disposable. If you're getting good use out of your bike expect parts to wear out. A cruiser saddle should be cheap.
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Old 02-06-08, 02:12 PM
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Originally Posted by mark9950
As far as I am concerned treks are junk
i can tell you first hand, that is not the case.
most new $200 bicycles will also be junk. the only difference between what you bought and a wamart bike is that yours says "trek" and not "next".
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Old 02-06-08, 03:01 PM
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[QUOTE] Do you have a bike coop or anything of the sort nearby? You should be able to find a seat for a cruiser on the cheap.

Thats not the point,its only 5 1/2 months old.If it was a few years fine things do wear out.But 5 months,give me a break

most new $200 bicycles will also be junk. the only difference between what you bought and a wamart bike is that yours says "trek" and not "next".
Yes treks are junk,I could have saved over $120.00 if I bought a brand new next,but next don't make 19" frames.I am not going to buy an overly expensive bike so I lose it to a bicycle-jacking.Besides most carbon fiber rims can hold my weight.
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Old 02-06-08, 03:31 PM
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can or can't? if it's can, duh. if can't, that's gross.
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Old 02-06-08, 03:33 PM
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Is this the same bike you have talked about in other threads?

When you do bicycle repair do you use a stand? Or do you use the age old technique of flipping the bike over and letting it rest on the saddle and bars?

If you've had to rebuild the wheels, replace multiple chains, and now have a broken saddle on this bike that you have only had since August that should tell you something about this particular bike.

Have you contacted Trek?
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Old 02-06-08, 03:44 PM
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i'm curious as to how he fixed his "popped spokes" and how exactly he's breaking multiple chains...
sounds hokey to me.
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Old 02-06-08, 03:54 PM
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Originally Posted by mark9950
Thats not the point,its only 5 1/2 months old.If it was a few years fine things do wear out.But 5 months,give me a break
Them's the breaks. Sometimes an item lasts 40 years, sometimes it lasts 40 seconds. It's something you learn rather quickly when cycling. On a cruiser, a vast majority of your weight is on the saddle, and the bike is seeing quite a few miles that saddle's going to wear out. Someone above had another good point about the wrenching. If you're flipping the bike onto its seat to work on it, that'll beat it to death also.

Originally Posted by mark9950
Yes treks are junk,I could have saved over $120.00 if I bought a brand new next,but next don't make 19" frames.
Once again, I wouldn't write off an entire brand because of one $20 seat. And what makes you think that the Walmart bike would have been any better?

Originally Posted by mark9950
I am not going to buy an overly expensive bike so I lose it to a bicycle-jacking.
What kind of lock do you have? Do you take your bike inside at night?

Originally Posted by mark9950
Besides most carbon fiber rims can hold my weight.
There's probably quite a bit more R&D money thrown at those carbon fiber rims than there is into the seat also.

I'm sorry that you're having problems with the bike, but wear and tear eventually breaks things that see a lot of abuse. If you truly aren't happy about your bike, take it back to the shop where you got it and see if they'll cut you a deal on something. Maybe they'll throw a new seat your way. Anything is worth a shot.
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Old 02-06-08, 03:55 PM
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I'd rather hold my tounge.
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Old 02-06-08, 05:47 PM
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Originally Posted by mark9950
Thats not the point,its only 5 1/2 months old.If it was a few years fine things do wear out.But 5 months,give me a break
I've worn through parts much faster than that...

Yes treks are junk,I could have saved over $120.00 if I bought a brand new next,but next don't make 19" frames.I am not going to buy an overly expensive bike so I lose it to a bicycle-jacking.Besides most carbon fiber rims can hold my weight.
Just because you don't buy a poor quality bike doesn't mean you have to buy a high end race-specific bike. I know you're just being snarky, but if you want to replace your bike maybe we can help you find some good options.
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Old 02-06-08, 07:21 PM
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Originally Posted by sp00ki
i can tell you first hand, that is not the case.
most new $200 bicycles will also be junk. the only difference between what you bought and a wamart bike is that yours says "trek" and not "next".

At least Trek cruisers have aluminum frames and components, whereas basically everything on a cheaper bike is heavy-ass steel.
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Old 02-07-08, 04:24 AM
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If you've had to rebuild the wheels, replace multiple chains, and now have a broken saddle on this bike that you have only had since August that should tell you something about this particular bike.

Have you contacted Trek?
The dealer told me wear and tear and not under warranty,I contracted trek and am waiting for a reply.

I've worn through parts much faster than that...
Must be poor quality parts to wear that fast.of course poor quality,that means you have to buy those expensive parts,you know how those printer companies make money?They make no money on the printer,but on those cartridges that cost as much as a printer.

When you do bicycle repair do you use a stand? Or do you use the age old technique of flipping the bike over and letting it rest on the saddle and bars?
I use those bike hooks that screw into the beams in my basement,Very convienient.But remember I have to turn in over when I have to fix my 100 flats per year.As for the little wobble thats no problem,to true a rim a little turn at a time.Takes me about 45 minutes to do it right and get it 1 mm within tolerance.never broke a spoke truing rims.

I'm sorry that you're having problems with the bike, but wear and tear eventually breaks things that see a lot of abuse. If you truly aren't happy about your bike, take it back to the shop where you got it and see if they'll cut you a deal on something. Maybe they'll throw a new seat your way. Anything is worth a shot.
Here it is

https://www.trekbikes.com/us/en/bikes...rclassicsteel/

I got the silver one,I dont know what year it was made,It could be an older model,I dont know if its steel because its very light.

I wont risk the possibility of the same problems on another trek.

Once again, I wouldn't write off an entire brand because of one $20 seat. And what makes you think that the Walmart bike would have been any better?
Never broke a spoke on one of those.

What kind of lock do you have? Do you take your bike inside at night?
I am talking about someone saying "hey white boy,give me your bike" and they catch me and take it after they beat me up.


i'm curious as to how he fixed his "popped spokes" and how exactly he's breaking multiple chains...
sounds hokey to me.
Relace the wheel and use a chainbreaker.


At least Trek cruisers have aluminum frames and components, whereas basically everything on a cheaper bike is heavy-ass steel.
Never broke a spoke on cheaper ass steel
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Old 02-10-08, 05:20 AM
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I received the reply form trek,unless the dealer determines that the bike problems are a defect there is no warrantee.I will never risk buying this brand of bike again.

I replaced the seat with a seat made by bell at my hardware store for $10.00,it aint bad but its not the original spring seat.
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Old 02-10-08, 05:52 AM
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Originally Posted by mark9950
I received the reply form trek,unless the dealer determines that the bike problems are a defect there is no warrantee.I will never risk buying this brand of bike again.

I replaced the seat with a seat made by bell at my hardware store for $10.00,it aint bad but its not the original spring seat.
Good luck finding a company which will warranty a used seat.
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Old 02-11-08, 02:30 AM
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Good luck finding a company which will warranty a used seat.
It was brand new.Old stock.
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Old 02-11-08, 10:40 AM
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Originally Posted by mark9950
I received the reply form trek,unless the dealer determines that the bike problems are a defect there is no warrantee.I will never risk buying this brand of bike again.
To be honest, I think you have unrealistically high expectations out of both the company and the very inexpensive bike you purchased. You get what you pay for, always.
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Old 02-11-08, 11:01 AM
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Originally Posted by mark9950
It was brand new.Old stock.
After you used it it was used. Things like seats, chains, and brake pads usually aren't covered under warranty, especially on $250 bikes.
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Old 02-21-08, 05:41 PM
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To be honest, I think you have unrealistically high expectations out of both the company and the very inexpensive bike you purchased. You get what you pay for, always.
With all the bullcrap hype about trek bikes on this other boards,I didnt think it would be toooooo much to expect better,no matter how much I pay.heck even my $50.00 wal-mart roadmasters hold up better.
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Old 02-21-08, 05:52 PM
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People spend more on a single hub or rims than you did on your entire bike. Cry me a river. You get what you pay for. Most shops low end bikes start out at $300, do you want to guess why?

Originally Posted by blickblocks
To be honest, I think you have unrealistically high expectations out of both the company and the very inexpensive bike you purchased. You get what you pay for, always.
+1

Seriously. The OP is liek the customer who walks in and says: "You guys repaired my bike 5 years ago and now it's broken, I want my money back!"

Unrealisticly high expectations and lack of common sense.
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Old 02-21-08, 05:58 PM
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So, you purchase a very low end brand name bike and are surpised the quality isn't the same as a higher end bike by the same company?

Would you buy a entry level saturn ion and expect it to hold up the same as a pontiac G6? Both are made by GM.

Also, "cruiser"-type bikes are not exactly designed with performance in mind.

Most bike companies' warranties cover structural defects, e.g., bad welds, joints, etc.--catastrophic failures. Most "defects" (as that term is used colloquially) in newer bikes tend to be from abuse or from improper assembly. If the latter, that is a shop issue and the manufacturer is generally not going to cover it.
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Old 02-21-08, 06:02 PM
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Originally Posted by skanking biker
improper assembly. If the latter, that is a shop issue and the manufacturer is generally not going to cover it.
Improper, or incomplete assembly which is quite common. The less time the mechanic spends on prepping the bike, the more money the shop makes. It's easy to see how if you aren't going to a shop that you *know* checks + adjusts everything on an assembly to have wheels incorrectly tensioned and anything else you can think off that can be gotten away with not adjusted.

Sometimes spending more money on something doesnt' necessarily get you a better quality product, this is not one of those cases.
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Old 02-21-08, 06:04 PM
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[QUOTE=mark9950;6119557]
Do you have a bike coop or anything of the sort nearby? You should be able to find a seat for a cruiser on the cheap.

Thats not the point,its only 5 1/2 months old.If it was a few years fine things do wear out.But 5 months,give me a break



Yes treks are junk,I could have saved over $120.00 if I bought a brand new next,but next don't make 19" frames.I am not going to buy an overly expensive bike so I lose it to a bicycle-jacking.Besides most carbon fiber rims can hold my weight.


Hold the presses here. You purchase a $200 bike and then say, an $80 bike would have been better and then contrast that with a bike with carbon fiber rims? Trek has many O bikes between the $200 range and one that come with carbon rims. I purchased a late model Gary Fisher (made by trek) for $250 5years ago and have never had any problems with it. Yeah, the stock seat sucked, but show me a $200 bike without a crappy stock seat


Edit: Another analogy: would you purchase a $100 Fender Squier guitar-the-box and then b!tch and moan that it wasn't in tune and that the stock strings broke?


Also--what gave rise to the broken nipples---were you by chance hopping curbs or using the bike other than for its intended purpose--the occasionaly leisurly cruise down the street?
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