Cycling and bicycle discussion forums. 
   Click here to join our community Log in to access your Control Panel  

Go Back   > >

Singlespeed & Fixed Gear "I still feel that variable gears are only for people over forty-five. Isn't it better to triumph by the strength of your muscles than by the artifice of a derailer? We are getting soft...As for me, give me a fixed gear!"-- Henri Desgrange (31 January 1865 - 16 August 1940)

User Tag List

Thread Tools Search this Thread
Old 07-07-08, 12:53 PM   #1
Junior Member
Thread Starter
Join Date: Jul 2006
Posts: 12
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
LEADER bikes customer service props!

i just wanted to publicly give props to chris at leader bikes for his hard work and professionalism. I ordered one of their less expensive fixed LT720R 'messenger' frames and it came in damaged from what appeared to be mishandled shipping by ups. Although under great stress from a recent re supply he kindly offered to remedy the situation with a new frame and expedited shipping. (i had nightmare visions of having to wait the 5-10 days for ups to return the frame and then another 5-10 for leader to send a new one back)

i know to most people this probably just sounds like someone doing their job, but I have found more and more that this kind of no questions asked, problem/solution, service is becoming quite a luxury.

thanks for taking the time to read this.

Last edited by lomoid; 07-07-08 at 12:59 PM.
lomoid is offline   Reply With Quote
Old 07-07-08, 12:56 PM   #2
Join Date: Jan 2008
Location: West Tokyo Japan
Posts: 238
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Good to hear that. And yes, regular service does seem like a luxury these days.
westokyo is offline   Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

All times are GMT -6. The time now is 12:37 PM.

We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to and affiliated sites.
  • Ask a Question
    get answers from real people!
Click to start entering your question.