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Originally Posted by SaddleBags
(Post 7211742)
I called Tony yesterday and asked him about shipping/time frame on just a frameset. 1 day to package and about 2-3 days to ship (2 states away).
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that's really good to know. i really didn't want to have to wait a month. why'd he answer yours and not my dozens of calls?
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i got my angus frame ordered on a thursday and got it the following tuesday.
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Originally Posted by reedreeder
(Post 7212632)
why'd he answer yours and not my dozens of calls?
magic. |
I called them this morning regarding my Jamie Roy build. Tony picked up; I gave him my information, he then relayed it to his kids/employees, and then I heard a girl scream out to him "That one's going out today". I checked my email a coupe hours later, and sure enough, a shipping notification from UPS was there. For those who are curious, I ordered my bike 7/14 at night, received the shipping notification today (8/5), and expected delivery is 8/12.
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Originally Posted by reedreeder
(Post 7212632)
that's really good to know. i really didn't want to have to wait a month. why'd he answer yours and not my dozens of calls?
I'd love a JR or Mark V... but my next build has to be a touring rig... my Rob Roy will have to wait for her sister :D PS. I really love my Rob Roy, IRO's are worth the wait IMO. |
when you guys ordered from IRO, when did they charge your credit card? (Immediately / when it shipped / some time in between?)
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I was finally able to get Tony on the phone yesterday and decided to order a Mark V frameset. I had a problem ordering online and was able to get in today on the phone again and get my order in.
I've now got a tracking number scheduled to be delivered Friday. I'll be the first to admit that it can be a pain to get in touch with them, but I was very suprised that he was completely laid back and not in any hurry to get me off the phone. |
Originally Posted by lowend87
(Post 7214819)
when you guys ordered from IRO, when did they charge your credit card? (Immediately / when it shipped / some time in between?)
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Anyone know what "HELD BY ORIGIN LOCATION" mean? My bike was shipped through UPS and that is what the current status of it is.
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Might be a long shot, but maybe ask UPS that question?
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when ordering a frameset, does Tony cut the steerer tube or does he leave it uncut?
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Bike looks great. I ordered my Rob Roy on 8/2...can't wait! :)
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