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Shimano RP9 Shoes

Old 07-11-16, 08:45 AM
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hfbill
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Shimano RP9 Shoes

I'm very interested in trying out a pair of Shimano RP-900 wide shoes, but the problem is none of the Shimano dealers anywhere near me stock them. I could order them online, but apparently you have to get them at a dealer so they can bake them in their special "oven" to properly mold them to your feet. I called Shimano to find out if there was anyway I could do this myself, or if they could offer me any other options, and their response was basically "too bad for you". (Didn't sound like they were terribly interested in making a sale).

Suggestions anyone?
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Old 07-11-16, 01:54 PM
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Originally Posted by hfbill View Post
Suggestions anyone?
Buy another type? If you can only buy them from a dealer, then it sounds like you should go thru a dealer or buy a different model shoe.
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Old 07-11-16, 02:03 PM
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Many ski places have equipment for this same operation with ski boots.
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Old 07-11-16, 02:13 PM
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dont buy online unless you have fitted a pair beforehand

I'm normally a size 9 UK but have size 11 Shimano cycling shoes which fit like a normal size 9 UK trainer
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Old 07-11-16, 07:27 PM
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Originally Posted by mstateglfr View Post
Buy another type? If you can only buy them from a dealer, then it sounds like you should go thru a dealer or buy a different model shoe.
Of course there are other options but this sounded like a good one for my wide feet & aging toes.
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Old 07-12-16, 05:36 AM
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Shimano has to take a position of no because if they allow you to do it yourself and you screw it up which is easy to do, then you will go back to them and blame them. Regardless of if you will actually do that, they have to take the cautious route or deal with lawsuits and other issues. DIY is for the home hobbyist not a multi-national corporation.

If your local dealer stocks Shimano shoes, ask them if they can do a special order for them and maybe give some narrower Shimano shoes a try for length and sizing purposes. You could also try the Giro HV shoes like the Terraduro or go with something that has laces! If not that maybe go for a custom shoe. They are expensive no doubt but they are made for you based on your foot.
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Old 07-12-16, 07:44 AM
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Originally Posted by veganbikes View Post
Shimano has to take a position of no because if they allow you to do it yourself and you screw it up which is easy to do, then you will go back to them and blame them. Regardless of if you will actually do that, they have to take the cautious route or deal with lawsuits and other issues. DIY is for the home hobbyist not a multi-national corporation.

If your local dealer stocks Shimano shoes, ask them if they can do a special order for them and maybe give some narrower Shimano shoes a try for length and sizing purposes. You could also try the Giro HV shoes like the Terraduro or go with something that has laces! If not that maybe go for a custom shoe. They are expensive no doubt but they are made for you based on your foot.
It just seems like they're limiting their sales of these by having a shoe that can only be bought in stores, but none of the stores, outside of the largest ones in the largest markets seem to stock them. I asked some of my local shops that do carry Shimano products if they could order a pair so I could try them, but they were unable (perhaps unwilling) to do so unless I paid for them sight unseen in advance. Thanks for the suggestion on the Giro HVs. Maybe I'll have better luck with them.
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Old 07-12-16, 08:09 PM
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Originally Posted by hfbill View Post
It just seems like they're limiting their sales of these by having a shoe that can only be bought in stores, but none of the stores, outside of the largest ones in the largest markets seem to stock them. I asked some of my local shops that do carry Shimano products if they could order a pair so I could try them, but they were unable (perhaps unwilling) to do so unless I paid for them sight unseen in advance. Thanks for the suggestion on the Giro HVs. Maybe I'll have better luck with them.
In some senses they are trying to be better to their dealers but it can be frustrating sometimes.

If a shop has to order something they don't stock and is more of a custom product they generally will have to take payment in advance. If they mold them to your feet, they then couldn't sell the product to someone else unless they happen to have your feet. Some of those shops might choose not to do it because they don't want to be stuck with shoes they can't sell and others might not deal in Shimano shoes and therefore not have the molding oven so Shimano would likely not sell them because they cannot be properly fitted.

Giro makes a great shoe so if Shimano doesn't work out certainly check them out. I love my Terraduro's but think the HV's would have been a better bet as my feet are just a touch wider then the shoe is designed for.
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Old 07-13-16, 07:46 AM
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Originally Posted by hfbill View Post
It just seems like they're limiting their sales of these by having a shoe that can only be bought in stores, but none of the stores, outside of the largest ones in the largest markets seem to stock them. I asked some of my local shops that do carry Shimano products if they could order a pair so I could try them, but they were unable (perhaps unwilling) to do so unless I paid for them sight unseen in advance.

You want a custom made shoe without the responsibility to purchase the custom made shoe. Shimano and the local shops arent the unreasonable parties in this situation.
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Old 07-13-16, 10:01 PM
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Originally Posted by mstateglfr View Post
You want a custom made shoe without the responsibility to purchase the custom made shoe. Shimano and the local shops arent the unreasonable parties in this situation.
It just seems to be more difficult than it should be to find a store that has these in stock so I can check them out before buying them and having them custom molded. I hope that doesn't make me too "unreasonable". Maybe I'm just getting old. Anyway, I finally found a good bike shop about 2 hrs away that has some in stock & is willing to work with me (after calling several other Shimano dealers listed on their website that weren't). I'm headed there tomorrow AM. Wish me luck!

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Old 07-14-16, 08:20 PM
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Happy Ending!

Thanks to all who posted responses. I did finally find a fabulous bike shop, Ridgewood Cycle in Ridgewood NJ that had these in stock and in my size. The sales rep, Elliot, was terrific! I tried a bunch of other shoes, and IMHO the RP9s were the best, a huge improvement over my old shoes. Because this was such a well run & well stocked shop, I also bought a new helmet and many other accessories there. I highly recommend this shop to anyone in the NY/NJ metro area. I'm going on an 80 mile ride with my new shoes tomorrow, so it's off to bed now!

Moderator: if you want to put this thread to bed, that's OK with me. Thanks all, Good Night

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Old 07-14-16, 10:10 PM
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Did you get the custom-molding? Shimano concept is interesting though AFAIK their molding has limited range.
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Old 07-14-16, 11:20 PM
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Originally Posted by DropBarFan View Post
Did you get the custom-molding? Shimano concept is interesting though AFAIK their molding has limited range.
Yes, Elliot did the whole oven bake-Vacum Bag- foot massage thing. The fit was noticeably better after that process. 'Can't wait to try them out tomorrow. Though as an aside I had to get new pedals for these shoes, and I have to tell you, getting the old SPD pedals off was pretty ugly. (Many, Many, Magic Words!).
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Old 07-15-16, 06:34 PM
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These shoes are fantastic

Final addendum here: I just did my 80 miles in the Catskills today with my brand new RP9s. What a fabulous shoe! Huge improvement over my old Pearl Izumi shoes. Well worth the 2+ hour ride to Ridgewood NJ to get them. I wish I didn't have to go that far, but c'est la vie. I have great shoes now and I guess that's all that really matters. I highly recommend these shoes for anyone who's looking for a comfortable touring shoe. Thanks again everyone for your suggestions. I hope this thread was useful to ya'll.

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Old 07-17-16, 06:55 PM
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Glad you found a great shop and got the shoes you wanted. Sometimes driving a distance for something can be a pain but when you are treated to what you are looking for and have a good time, it is all worth it in the end.
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