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Novara Randonees no more?

Old 05-05-10, 07:55 AM
  #1  
oldbutfat
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Novara Randonees no more?

Noticed on the REI Web site that Randonees were nowhere to be found.
Asked a helpful online rep about it. His answer:
"I do not show a current restock date. I am not sure if we are going to be carrying that bike in the future or not at this time."
Bummer. Never got a chance to buy one.
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Old 05-05-10, 08:28 AM
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They now show the Surly LHT being available as well. Something never available in the past. Things they be a changing at REI.

It's a great bike but I'm sure after they got done swapping out all the parts on my 2010 it's not such a great profit center. Oh well. My 2010 can now be a classic
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Old 05-05-10, 08:40 AM
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Originally Posted by oldbutfat View Post
Noticed on the REI Web site that Randonees were nowhere to be found.
Asked a helpful online rep about it. His answer:
"I do not show a current restock date. I am not sure if we are going to be carrying that bike in the future or not at this time."
Bummer. Never got a chance to buy one.

I can't image them not selling it anymore and going with Surly. The Randonee has been offered by REI for 20+ years.... longer than Surly's been in business.

REI has always had a strong store brand presence. . . I can't see that changing. I think you need to talk to someone at the Seattle REI or corporate. The phone reps don't know all that much. The may just not be able to get any more Randonee's made for awhile and are offering the LHT to fill the slot.
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Old 05-05-10, 11:50 AM
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I just saw a brand new Randonee in the Colorado Springs store last Sunday. Maybe its an in store item?
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Old 05-05-10, 02:04 PM
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That's what they do in between model years. The modern retail tactic is to swear the employees to secrecy until the official release.
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Old 05-05-10, 02:17 PM
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It wasn't long ago, REI took a bit of a poll via a popular social media website asking what new brands people would like to see them carry, Surly was a popular recommendation. Thus it would not surprise me to see them carry the brand. This is the time of year that they turn over inventory, right after the 20% coupon sale and the annual start of summer sale...
FYI, REI is also carrying the Cross Check and Pacer.
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Old 05-06-10, 08:18 AM
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There have been lots of times I couldn't find Randonees on REI's website, only to have them appear later. Once I went onto REI's website, looked, couldn't find them, then googled "Novara Randonee", and there was the link. You couldn't get there from REI's home page, but you could from Google??? Anyway, I know nothing special, but I'll bet they'll reappear.
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Old 05-07-10, 06:32 AM
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Here is what I was told from REI. They said that the 2010 are sold out as far as purchasing one online. They said that it sold out earlier this year than the norm. They did not plan to have any more available for sale via the web site for the 2010 model. The only stock left of the 2010 model are already in the stores. I know my local store has one, but not sure of the size.

I had the mechanic mention to me in the last year or two that Surly could be purchased through them. It might help if they would better communicate what all different brands were available.
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Old 05-07-10, 09:06 AM
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Like most retailers last year, REI was very conservative when making orders from their venders for the next year. However, sales were not as bad as some had predicted and therefore they have had to backorder many items. I've noticed that some low inventory items are all sent out to their stores and do not show up on-line. It's confusing for on-line shoppers because they have no way of knowing that the item is still available in stores.
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Old 05-07-10, 09:50 AM
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For what it's worth, I was on a ride today with a manager of a local REI. I asked him about the status of the Randonee. He replied that he was expecting it to be discontinued after the 2010 model.
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Old 05-07-10, 10:04 AM
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If they are going to carry the Surly line... Really not much point in having two touring bikes that basically serve the same purpose. As much as I love my 2010 Rondonee I can't see a real reason to carry both. I much prefer the Rondonee for both the shifters and frame but it's such a small market and if more people prefer the LHT'r.... the customer base has spoken.
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Old 05-08-10, 12:35 PM
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Was at the REI store in Lakewood CO this morning. They have several 2009 and I saw 1 2010 Randonees.
The 2009 was at 799 and they said they would ship.
If interested their phone is 303-932-0600.

Funny, the sales guy said they only sold one of the 2009's in it's season due to it's color.
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Old 05-08-10, 08:16 PM
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I checked their website and none were listed. Too bad. The few people I know who own one really like them for touring and commuting.
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Old 05-08-10, 11:46 PM
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If they are really doing away with the Randonee, that's a real shame. Not many companies left offering a steel touring bike at that price. If they've decided to replace it with the LHT, that's OK by me. The Randonee has a traditional geometry that seems to be out of favor to the modern touring community and someone might correct me but, it seems that bike touring seems to be making somewhat of a comeback. Not to go 'old school' on ya'll, but back in the 80's, touring was the bee's knees. Then came MTBs. REI is a smart company. Maybe they see the headwind and want a fresh looking touring bike. I thought Surly was small home-grown company making bike out of their basement. But, if they're selling to REI, they must be mass producing them somewhere. I hope the quality doesn't fall off.
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Old 05-09-10, 06:16 AM
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Originally Posted by rothenfield1 View Post
I thought Surly was small home-grown company making bike out of their basement. But, if they're selling to REI, they must be mass producing them somewhere. I hope the quality doesn't fall off.
Surly is just an importer and designer, like every other company out there. They work out of their office in Bloomington,MN. Their frames and parts are made in Taiwan , not in America or anyone's home. I've talked with some guys from Surly before on the phone ..... they're easy to talk to and are willing to help you with any question. Heck, one guy, Aaron I believe, took the time to measure the Q factor of their Mr. Whirly crank for me.

While I never cared for the Randonnee frame, it would be a shame to have one less bike available in the limited market of touring bikes.
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Old 05-09-10, 07:30 PM
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Originally Posted by rothenfield1 View Post
\ I thought Surly was small home-grown company making bike out of their basement. But, if they're selling to REI, they must be mass producing them somewhere. I hope the quality doesn't fall off.
Surly are (and always have been) QBP, who are one of the biggest (maybe the biggest) wholesalers and distributors of bike parts in the US.
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Old 05-10-10, 03:58 AM
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Originally Posted by dscheidt View Post
Surly are (and always have been) QBP, who are one of the biggest (maybe the biggest) wholesalers and distributors of bike parts in the US.

Does this mean that LBSs that do not show up on Surly's dealer locator may actually be able to get SUrly bikes (if they work with QBP at least)?
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Old 05-10-10, 05:34 AM
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Originally Posted by mjoekingz28 View Post
Does this mean that LBSs that do not show up on Surly's dealer locator may actually be able to get SUrly bikes (if they work with QBP at least)?
Since Surly is a QBP house brand, yes, anyone who deals with QBP can get Surly frames. In the real world though, it depends on the dealer if they want to special order one .... there's some dealers out there that won't want to for there own reasons, or they may charge extra for shipping, etc.
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Old 05-10-10, 02:59 PM
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Originally Posted by mjoekingz28 View Post
Does this mean that LBSs that do not show up on Surly's dealer locator may actually be able to get SUrly bikes (if they work with QBP at least)?
Well, my LBS was willing to wait while I made up my mind about which model of Surly, and which size of frame I wanted. They usually place a QBP order every couple of weeks, and I've been in no hurry.

Then, when I was in last week, the #2 guy says in passing "how soon do you think you'll want to pull the trigger on that LHT?". I looked at my watch and said "in about a minute and a half." Just then, a 'paying' customer came in, so it was closer to 10 minutes later, that the shop had called their QBP sales rep, and confirmed that the Blue Velvet, 58cm Long Haul Trucker (complete) was in stock and ready to ship. My wallet is now several hundred dollars lighter (paid a 50+% deposit), but my new bike should be here within the next week or so (unless the truck gets lost).
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Old 05-17-10, 10:04 PM
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I just bought a 2010 Randonee in the Portland, OR REI. they had a 2009 in 52cm on sale for $799.
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