Go Back  Bike Forums > Bike Forums > Training & Nutrition
Reload this Page >

Tacx Neo 2T question

Notices
Training & Nutrition Learn how to develop a training schedule that's good for you. What should you eat and drink on your ride? Learn everything you need to know about training and nutrition here.

Tacx Neo 2T question

Old 05-31-20, 04:03 PM
  #1  
weez58
Junior Member
Thread Starter
 
Join Date: May 2020
Posts: 6
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 2 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
Tacx Neo 2T question

I recently purchased a Tacx Neo 2T. I've been using it with Zwift and love it. I thought I would occasionally use it for Peloton classes. But....If I get out of the saddle anything less than 500 watts of resistance it clunks on every stroke. If I maintain a perfect power application all the way around the stroke its ok. Anything less than a perfect circle and it clunks. Its like it freewheels for a fraction of a second and then catches. Are any of you Neo owners experiencing this?
weez58 is offline  
Old 05-31-20, 04:37 PM
  #2  
billridesbikes
Senior Member
 
Join Date: Nov 2019
Posts: 160
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 53 Post(s)
Liked 79 Times in 47 Posts
Indoor Sprinting

I have the same setup as you. First make sure your rear skewer is in good and tight and the clunking is not the fame about to come loose, I have made that mistake before. Otherwise indoor sprinting technique is a little different than outdoors and you donít want to try to swing the bike side to side.

Shane Miller has a good video explaining this


billridesbikes is offline  
Old 05-31-20, 04:54 PM
  #3  
weez58
Junior Member
Thread Starter
 
Join Date: May 2020
Posts: 6
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 2 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
Thanks for the reply. To be clear, I'm not talking about jumping out of the saddle and doing a full effort sprint. I'm having this happen anytime I stand up. Even if I'm just standing up at a casual pace. Are you able to do that and have it behave normally?
weez58 is offline  
Old 05-31-20, 07:58 PM
  #4  
billridesbikes
Senior Member
 
Join Date: Nov 2019
Posts: 160
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 53 Post(s)
Liked 79 Times in 47 Posts
No, only when I’ve laid down some power and the rear QR wasn’t tight enough.
billridesbikes is offline  
Old 06-01-20, 09:07 AM
  #5  
rsjrv99
Junior Member
 
Join Date: Apr 2020
Posts: 5
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 3 Post(s)
Likes: 0
Liked 2 Times in 1 Post
Have you upgraded the firmware to 0.34 using the Tacx Utility?
rsjrv99 is offline  
Old 06-01-20, 12:21 PM
  #6  
weez58
Junior Member
Thread Starter
 
Join Date: May 2020
Posts: 6
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 2 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
Originally Posted by rsjrv99 View Post
Have you upgraded the firmware to 0.34 using the Tacx Utility?
Yes I did last week.

Are you able to casually stand up and pedal smoothly? Not a sprint or a major effort, just standing and pedalling. If I'm on a 10% climb its fine. Anything less and its clunky.
weez58 is offline  
Old 06-01-20, 12:46 PM
  #7  
rsjrv99
Junior Member
 
Join Date: Apr 2020
Posts: 5
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 3 Post(s)
Likes: 0
Liked 2 Times in 1 Post
Originally Posted by weez58 View Post
Yes I did last week.

Are you able to casually stand up and pedal smoothly? Not a sprint or a major effort, just standing and pedalling. If I'm on a 10% climb its fine. Anything less and its clunky.
I have had no issues with the Neo 2t. Is it slipping, or are you feeling something similar to the virtual sensation (cobblestones)?
rsjrv99 is offline  
Old 06-01-20, 01:01 PM
  #8  
weez58
Junior Member
Thread Starter
 
Join Date: May 2020
Posts: 6
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 2 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
Originally Posted by rsjrv99 View Post
I have had no issues with the Neo 2t. Is it slipping, or are you feeling something similar to the virtual sensation (cobblestones)?
Its like it freewheels for a fraction of a second and then catches hard. Like if you were coasting on the road and hammered the pedals. It seems to happen as each pedal comes over the top of the stroke. I've read about the "virtual slip" issue and I don't think that is whats happening.

I'm still trying to get answer from Garmin/Tacx. The last feedback was to update the firmware and add more resistance. It even clunks climbing at 8%...
weez58 is offline  
Old 06-01-20, 01:07 PM
  #9  
rsjrv99
Junior Member
 
Join Date: Apr 2020
Posts: 5
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 3 Post(s)
Likes: 0
Liked 2 Times in 1 Post
Originally Posted by weez58 View Post
Its like it freewheels for a fraction of a second and then catches hard. Like if you were coasting on the road and hammered the pedals. It seems to happen as each pedal comes over the top of the stroke. I've read about the "virtual slip" issue and I don't think that is whats happening.

I'm still trying to get answer from Garmin/Tacx. The last feedback was to update the firmware and add more resistance. It even clunks climbing at 8%...
Unfortunately it sounds like something is wrong and i'm not sure anyone but Tacx will be able to sort this out. I have not had this experience nor anything unusual really. Sorry to hear you're having this experience, the Neo 2t is truly awesome and well worth the money. I hope you get this sorted out

Maybe you could do some diagnostics through the Tacx utility under "Testing Dashboard" and see if you can find anything reporting unusual. Turn on/off roadfeel, isokinetic, isotonic, pedal hard/soft, etc
rsjrv99 is offline  
Old 06-01-20, 01:24 PM
  #10  
weez58
Junior Member
Thread Starter
 
Join Date: May 2020
Posts: 6
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 2 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
Originally Posted by rsjrv99 View Post
Unfortunately it sounds like something is wrong and i'm not sure anyone but Tacx will be able to sort this out. I have not had this experience nor anything unusual really. Sorry to hear you're having this experience, the Neo 2t is truly awesome and well worth the money. I hope you get this sorted out

Maybe you could do some diagnostics through the Tacx utility under "Testing Dashboard" and see if you can find anything reporting unusual. Turn on/off roadfeel, isokinetic, isotonic, pedal hard/soft, etc
Thanks for your input! Part of my reason for posting this is to hear from other Neo 2T owners and make sure that I'm not expecting the impossible. I'll take a look at the settings in the utility app and see what I can find.
weez58 is offline  
Old 06-07-20, 07:40 PM
  #11  
blakcloud 
Senior Member
 
blakcloud's Avatar
 
Join Date: Aug 2007
Location: Toronto, Ontario
Posts: 2,172

Bikes: Custom Winter Cycles flat bar road bike, Trek Domane SL6, Rivendell Sam Hillborne, Brompton S/M3L (modified)

Mentioned: 9 Post(s)
Tagged: 0 Thread(s)
Quoted: 419 Post(s)
Liked 114 Times in 81 Posts
I have the same trainer and I am not experiencing the clunk that you have here.

When I had a problem with a sound I could not figure out, (non-trainer releated) I made a YouTube video with the sound and posted it here. You can post links after 10 posts. A few people were able to diagnose my problem and the answer was nothing I had even considered before.

It might help if you did the same. Good luck.
blakcloud is offline  

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


Thread Tools
Search this Thread

Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service - Do Not Sell My Personal Information

Copyright © 2018 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.