darksiderising

Any idea why QBP is restricting sales to most shops?

tfahrner

No, I have a hard time believing that this is so. You think it showed me high stock levels based on our shop's login info? Why would that be when we order Xtracycle stuff straight from Xtracycle? When you login to QBP do you see no stock, or what? Did you use the phone and maybe get some "inside" info? How exactly did you come to the conclusion that QBP won't be selling Xtracycle stuff, with enough confidence that you've gone public with it? What would that mean for, e.g., Big Dummy? What do you mean to suggest with your talk of QBP "investigating what they view as unethical companies"?

darksiderising

I guess I don't know that most shops are being restricted, just that every shop I have heard about until has been unable to order from QBP. QBP shows "restricted product" for the Xtracycle when I log in. I guess I assumed that this was the case for all places. We talked with QBP and it didn't seem as though they would be carrying Xtracycles any time soon. We lost a customer purchase because of this (and the fact that Xtracycle didn't want to sell to us, instead asking for us to send the customer their way).

I don't know what it would mean for the Big Dummy, and it does not make sense to me for QBP (which owns Surly) to make it more difficult to get the Xtracycle products.

We just happened to ask QBP what they thought of online sales wheelset with Velocity rims purchased from QBP (we are proud of our custom wheelbuilding service), and they said that they were beginning to filter through everyone they do business with to make sure that independent bike shops were not getting shafted.

I am just reporting what I have been told and witnessed. No need to get hostile.

tfahrner

i didn't mean to sound hostile. something's funny here, but i'm pretty sure it isn't "QBP will not longer be offering Xtracycle products" as you reported above. Not sure what this "restriction" business is; we don't see it.

bjoerges

I must assume that you are not the head of the shop and are just an employee if you don't know why it's restricted. I see the same as tfahrner with 50+ of 26" and 23 of 700c available.

I know our shop can't sell certain products (Surly, DreamCycle, and a few others) because we are not authorized dealers. If one of our shop employees wants one, we can order it, but we can't sell it to a general customer. It's possible that is the case as well. I would take it up with a manager on why you can't sell one, especially if you want one for yourself.

darksiderising

The head of the shop knows just as much about the Xtracycle restricted status as I do. We are able to order the "Longtail accessory kit," I just noticed today, but not anything else. The "restricted status" occurred when both QBP and Xtracycle were out of stock for several months. The owners do not know why we cannot get a hold of one, and both a customer and I wanted to order one. Is there a reason that certain products are only available at certain shops? Do these products that you listed above appear as "Restricted" in your online catalog?

Sorry if I have caused some confusion/paranoia in the crowd. I assumed that there was no difference between what shops could order from QBP.

cman

This might have something to do with it. A couple off threads on Roots Radical
https://groups.yahoo.com/group/rootsr...s/message/6764
https://groups.yahoo.com/group/rootsr...s/message/6774

papaelf

It seems to a Proposition 65 restriction. xtracycles-banned-in-california

darksiderising

Wow. Thank you for getting to the bottom of this. This clears things up for me.

dwnptrl_777