View Poll Results: How much did my LBS charge for a Shimano 10-speed chain connecting pin?
Freebie -- I've been a regular customer for four years.
25
20.83%
$1
5
4.17%
$2.50
16
13.33%
$5
35
29.17%
$10
39
32.50%
Voters: 120. You may not vote on this poll
Why do I buy online? (Minor LBS rant.)
#52
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Clausen, there's a mall near the LBS. Does that clear things up?
The chain is a Dura Ace 7900. The tab? $90
And why the spare pin? The last Dura Ace chain I bought only had one in the plastic envelope. And I don't want to be chainless in case I fumble around and snap or lose the thing. It's a long drive to get a replacement.
The chain is a Dura Ace 7900. The tab? $90
And why the spare pin? The last Dura Ace chain I bought only had one in the plastic envelope. And I don't want to be chainless in case I fumble around and snap or lose the thing. It's a long drive to get a replacement.
BTW...we teach people how to work on everything on their bikes. And the guy that teaches it wrenches for the US Under 23 National Team. We do it early on Saturday mornings. It's a lot easier to learn in a class, like good mechanics do, than trial and error on your own.
Last edited by roadwarrior; 12-22-09 at 07:21 AM.
#53
Chases Dogs for Sport
Thread Starter
Or $55. I told my wife to expect somewhere between $55 and $70 for the chain and between $0 and $2 for the link pin.
She knew I couldn't get my bike rolling before Christmas Eve without the chain, so she bought it anyway.
She knew I couldn't get my bike rolling before Christmas Eve without the chain, so she bought it anyway.
#54
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I agree mostly but to some extent mechanic and fitting services have the potential to be marginalized as well through the internet. Park tools has great online instructional videos, the limiting factor is owner confidence and tool access. For fitting services we have BF.
There are many "how-to's" concerning car repair and yet the vast majority of the population would rather have "someone knowledgeable" take a look at their repairs. There will always be enough people - like pcad - who will keep mechanics employed.
Besides - when you have a good shop even the good home mechanics will feel comfortable bringing you the BB that needs to be chased and faced because they know you have the tools.
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#55
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Wow, lots of ****ty bike shops out there it looks like! We're not all like that though. I'd venture a guess that there are more good shops than bad too.
We don't charge for shipping, get orders every wednesday and friday (order on mondays and wednesdays), charge no "special order fee", and sell bikes below MSRP (to the tune of about 10%). We'll take a hit on our margin (within reason) in an effort to price match if you give us the chance. We sponsor 2 teams, host group rides, and everyone in the shop either races, or rides a ton for fun.
Maybe we're a rarity, but i prefer to think there are lots of shops like us all over the place.
Spin Bike Shop, Lakewood, OH
We don't charge for shipping, get orders every wednesday and friday (order on mondays and wednesdays), charge no "special order fee", and sell bikes below MSRP (to the tune of about 10%). We'll take a hit on our margin (within reason) in an effort to price match if you give us the chance. We sponsor 2 teams, host group rides, and everyone in the shop either races, or rides a ton for fun.
Maybe we're a rarity, but i prefer to think there are lots of shops like us all over the place.
Spin Bike Shop, Lakewood, OH
#56
Senior Member
That is what I'm assuming Sundance did to me... sold me a Bontrager Race Lite seatpost in a box with an X Lite label on it, so I paid $20 too much. Quite possibly a simple mistake, but it still makes me more hesitant to go to their shop over other.
I still prefer to buy from a local shop, but when they don't have it in stock and want to charge me full retail plus a special order fee, then wait 2-4 weeks for it to get here, no thanks.
I still prefer to buy from a local shop, but when they don't have it in stock and want to charge me full retail plus a special order fee, then wait 2-4 weeks for it to get here, no thanks.
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#57
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It also keeps more money in your city, assuming the shop is actually local. No measurable direct benefit, I suppose. Just a tiny amount of tax benefit for the city whose roads you're riding on.
#58
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Uhhhh yeeeeeah! I need a Deep V. Shop wants $70 PLUS, get this PLUS, did I say PLUS shipping cause it's not an item they regularly stock and a week wait!
I ordered at Jenson, $56 and I pick it up tomorrow! No shipping, no week wait, but I guess I will be missing out on the LBS service!
I ordered at Jenson, $56 and I pick it up tomorrow! No shipping, no week wait, but I guess I will be missing out on the LBS service!
Now, if you have a reputation for not paying when it comes in, or it's your first order and they've been burned, well maybe they don't want to special order for you.
#59
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You'd have to embrace that too. In fact you'd need to go to the point of teaching people how to do the work as well.
There are many "how-to's" concerning car repair and yet the vast majority of the population would rather have "someone knowledgeable" take a look at their repairs. There will always be enough people - like pcad - who will keep mechanics employed.
Besides - when you have a good shop even the good home mechanics will feel comfortable bringing you the BB that needs to be chased and faced because they know you have the tools.
There are many "how-to's" concerning car repair and yet the vast majority of the population would rather have "someone knowledgeable" take a look at their repairs. There will always be enough people - like pcad - who will keep mechanics employed.
Besides - when you have a good shop even the good home mechanics will feel comfortable bringing you the BB that needs to be chased and faced because they know you have the tools.
And like you said, facing and the like gets done by the shop. Anything that involves removing material from a frameset I leave to somebody else: Somebody I'm gonna take to task if they ruin the frame. Also, anything that involves a tool over $100 I'm not doing at home!
Also, bike mechanics works for peanuts.
#61
PBR Racing
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I do all of my own repairs so I truly don't need a LBS at all. I do throw money toward them one once in awhile just because they are good guys and do offer me discounts but it's hard to beat the prices on ebay for new and used stuff.
#62
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You must have missed Agoura Cycles on Thousand Oaks Blvd. They were there when I moved to Agoura in 1987 and eventually their prices were right in line with Performance and any other online retailer. Unfortunately, they went out of business this year (I am guessing it was because they had just opened a second shop - Boulevard Cycles in Sherman Oaks - and were in a fresh loan when the economy took a dump) and the shop was picked up by Bicycle John's.
#63
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If I'm ever in Austin, I'll have to check out some shops. Having lived in So Cal all my life, maybe I don't know what I'm missing.
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#65
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You don't. Had I never moved to Austin I probably would have never started racing. Much friendlier environment here, that extends from the racers to the shops.
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Am I doing something wrong or unsafe! I bought about six Shimano 7800 chains at a great price from Probikekit two years ago, and I have been running the chains with KMC reusable links without any issue(s), even though Shimano says to use their pins, which by the way, came with the chains.
Is it unsafe to use KMC reusable links with Shimano chains?
Is it unsafe to use KMC reusable links with Shimano chains?
#68
bulletproof tiger
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Not really too far off from my business plan. I keep explaining it as the "no bike, bike shop". I won't be relying on only service though....more "other" things. Things you can't "outsource" over the internet, etc...I'd tell you more but then I'd be violating my confidentiality agreement with a few other parties.....
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#70
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The fast guys are pretty equal in the Masters classes..we just had a lot more fast guys in the field when I raced in SoCal. The teams are better organized in SoCal and there are just more races. When it comes to racing in the heat TX guys would really put the hurt on the Cali guys....our summers are freakin' brutal. At the same time most Cali guys can out climb a TX rider just because there are so few opportunities to climb out here. But I'd say the top 4's in SoCal stack up to the top 3's here. What I meant by my comment was that the guys here are for the most part pretty damn cool and getting into racing was a lot more inviting.
#71
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Yeah that one's been taken.
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#72
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I think if you buy something you can install, maintain and repair yourself, it's worth looking online. If you can't do these things, go to the LBS. If it charges reasonably competitive prices, not gouging, I'd go with LBS. I just can't tolerate well-above MSRP as a community "standard".
I live in the hinterland. Long ago freight cost a lot. Okay, that warranted surcharges relative to what was charged in big mainstream cities. Today, with FedEx, UPS and priority mail, and living on an interstate, I'm not going to pay more for products shipped from Minneapolis that it costs less to ship here in Kansas, on the I-35, than down to Austin, 400 miles further down the road.
I don't know if I was the first person to suggest bike-shops going coop like Ace and True-Value hardware last year, but it's a smart idea. Maybe even consumer-member coops, like REI. The mfrs do their thing in China and former Soviet-bloc countries to get rock-bottom production costs. Big distributors like QBP have eliminated the in-state, personal service traveling wholesale reps. Small-volume LBSs don't get big-volume discounts.
Sometimes they're screwed, like my LBS last May declined to offer discounted Specialized frames and bikes. Specialized had an overstock on its 09 frames and bikes, needed to move them, and gave LBSs discounts on them. But Specialized didn't offer post-purchase rebates to LBSs on unsold 08 bikes. So, my LBS had a 2008 Roubaix Expert at $3200 (originally $3700) in June, when Specialized was marketing the 09 version for the same price. Then when the 2010s came out in the fall, a lot of Cali shops were unloading their 09s at big discounts to make room for 10s, but not my LBS. They figured they had already paid for their 09s, and winter sales are slow here, so they'll wait for April-May 10 to discount whatever they haven't sold--8-9 months after the 10s have been out.
I decided to get a Cervelo RS. Bothell Ski and Bike gave me a great deal on a custom build. I mean $1100 under Competitive Cyclist and $2000 less than my LBS. Perfectly assembled and tuned.
It looks like they have lost the franchise. . They no longer carry Pinarello, either. I suspect other dealers were complaining. They were selling frames list, but deeply discounting components. I think businesses that give customers superb bang-for-buck deserve our business. I knew buying online, if I needed service, I'd have to pay two-way shipping, or do it myself. I've done the latter so far, but that's been normal-wear-stuff. When I test rode an 08 RS here (I paid a rental fee), the LBS didn't even have the RD properly adjusted: they were selling a $4000 bike not even functioning properly. As in, I had to shift two down (bigger cog) then one up (smaller) to upshift in the middle gears, on a Dura-Ace 7800.
I know the DA 7800 RD can shift properly, if tuned properly. My LBS didn't even do this. I ended up getting Red at Bothell. Excellent bang-for-buck ($1100 for the entire gruppo, including ceramic bb bearings).
I agree with the point if you pre-pay on a special order, charging above-MSRP is a real turnoff. The LBS has no inventory-stocking cost. It's just an electronic order, call the customer for pickup transaction, with the dealer making bucks as a pass-through-agent at MSRP.
I go online, even paying MSRP, to get the goods delivered directly to me, in the same amount of time, for less money (MSRP + shipping vs. inflated-price plus sales tax). Or even in less time occasionally. For example Jenson in Ontario CA has a relationship with QBP, where QBP sends Jenson online orders directly from its Minnesota warehous to Jenson's retail customers, rather than to Cali, and then back to the Midwest, so if I order on Wednesday, I get the order Friday by cheap ground delivery (800 mile shipment down the I-35), rather than have to wait for my LBS's next-Monday order arriving on next Wednesday, with an above-MSRP surcharge.
I feel bad that small-volume LBSs don't get big-volume discounts from the mfrs and distributors. That's why I think they need to band together and do coop purchasing. That's better than hand-wringing over lower-priced competitors and gouging customers as "the only solution", IMHO. If that's what they think, God Bless Them, but I'm not paying for their outdated "local" business concepts. They can have the newbies who want some warm-season weekend cruising, except Dick's is starting grabbing that market segment--and has decent builds and service. I talked to the wrench there--he was an experienced guy who knew his stuff.
My son has a friend in Brooklyn, where people come in and learn to build their own bamboo bikes. That's a great thing: teaching people how bikes work by having them build and tune their own, under guidance.
I can do most maintenance. I'm wanting to get a truing stand and try building my own wheels. I can already true wheels on the bike. Put some rubber bands on the brakes to semi-tighten them, get the rim to slip through with no wobble. Building a wheel looks time-consuming for a first-timer, but the principals appear to be straightforward. It's geometry, and spokes tension reading by tensiometer and/or sound, the latter being fun--oh that's a quarter-note flat, tighten it.
I live in the hinterland. Long ago freight cost a lot. Okay, that warranted surcharges relative to what was charged in big mainstream cities. Today, with FedEx, UPS and priority mail, and living on an interstate, I'm not going to pay more for products shipped from Minneapolis that it costs less to ship here in Kansas, on the I-35, than down to Austin, 400 miles further down the road.
I don't know if I was the first person to suggest bike-shops going coop like Ace and True-Value hardware last year, but it's a smart idea. Maybe even consumer-member coops, like REI. The mfrs do their thing in China and former Soviet-bloc countries to get rock-bottom production costs. Big distributors like QBP have eliminated the in-state, personal service traveling wholesale reps. Small-volume LBSs don't get big-volume discounts.
Sometimes they're screwed, like my LBS last May declined to offer discounted Specialized frames and bikes. Specialized had an overstock on its 09 frames and bikes, needed to move them, and gave LBSs discounts on them. But Specialized didn't offer post-purchase rebates to LBSs on unsold 08 bikes. So, my LBS had a 2008 Roubaix Expert at $3200 (originally $3700) in June, when Specialized was marketing the 09 version for the same price. Then when the 2010s came out in the fall, a lot of Cali shops were unloading their 09s at big discounts to make room for 10s, but not my LBS. They figured they had already paid for their 09s, and winter sales are slow here, so they'll wait for April-May 10 to discount whatever they haven't sold--8-9 months after the 10s have been out.
I decided to get a Cervelo RS. Bothell Ski and Bike gave me a great deal on a custom build. I mean $1100 under Competitive Cyclist and $2000 less than my LBS. Perfectly assembled and tuned.
It looks like they have lost the franchise. . They no longer carry Pinarello, either. I suspect other dealers were complaining. They were selling frames list, but deeply discounting components. I think businesses that give customers superb bang-for-buck deserve our business. I knew buying online, if I needed service, I'd have to pay two-way shipping, or do it myself. I've done the latter so far, but that's been normal-wear-stuff. When I test rode an 08 RS here (I paid a rental fee), the LBS didn't even have the RD properly adjusted: they were selling a $4000 bike not even functioning properly. As in, I had to shift two down (bigger cog) then one up (smaller) to upshift in the middle gears, on a Dura-Ace 7800.
I know the DA 7800 RD can shift properly, if tuned properly. My LBS didn't even do this. I ended up getting Red at Bothell. Excellent bang-for-buck ($1100 for the entire gruppo, including ceramic bb bearings).
I agree with the point if you pre-pay on a special order, charging above-MSRP is a real turnoff. The LBS has no inventory-stocking cost. It's just an electronic order, call the customer for pickup transaction, with the dealer making bucks as a pass-through-agent at MSRP.
I go online, even paying MSRP, to get the goods delivered directly to me, in the same amount of time, for less money (MSRP + shipping vs. inflated-price plus sales tax). Or even in less time occasionally. For example Jenson in Ontario CA has a relationship with QBP, where QBP sends Jenson online orders directly from its Minnesota warehous to Jenson's retail customers, rather than to Cali, and then back to the Midwest, so if I order on Wednesday, I get the order Friday by cheap ground delivery (800 mile shipment down the I-35), rather than have to wait for my LBS's next-Monday order arriving on next Wednesday, with an above-MSRP surcharge.
I feel bad that small-volume LBSs don't get big-volume discounts from the mfrs and distributors. That's why I think they need to band together and do coop purchasing. That's better than hand-wringing over lower-priced competitors and gouging customers as "the only solution", IMHO. If that's what they think, God Bless Them, but I'm not paying for their outdated "local" business concepts. They can have the newbies who want some warm-season weekend cruising, except Dick's is starting grabbing that market segment--and has decent builds and service. I talked to the wrench there--he was an experienced guy who knew his stuff.
My son has a friend in Brooklyn, where people come in and learn to build their own bamboo bikes. That's a great thing: teaching people how bikes work by having them build and tune their own, under guidance.
I can do most maintenance. I'm wanting to get a truing stand and try building my own wheels. I can already true wheels on the bike. Put some rubber bands on the brakes to semi-tighten them, get the rim to slip through with no wobble. Building a wheel looks time-consuming for a first-timer, but the principals appear to be straightforward. It's geometry, and spokes tension reading by tensiometer and/or sound, the latter being fun--oh that's a quarter-note flat, tighten it.
#73
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Eclectus has hit upon the most-likely situation for the serious biking enthusiast. I definitely try to support my LBS, even going to the extent of taking a case of brewski at xmas time. The LBS is not gonna be able to compete with the internet shops price-wise, and the serious enthusiast is most likely to be a price-shopper. Especially in this economy. The small bicycle shops need to form co-ops, otherwise it's game over.
#75
Chases Dogs for Sport
Thread Starter
Yes, we need to give more respect to our northern colony.
(You've got to love a country with such a huge inferiority complex, eh?)
(You've got to love a country with such a huge inferiority complex, eh?)