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Forum: Road Cycling

06-28-14, 07:54 AM

Replies: 60

I want to support my LBS, but...

Views: 5,363

Posted By Machka

What I'm saying is that shops should send their...

What I'm saying is that shops should send their employees on customer service training courses, regularly, every year or two ... and they should send their mechanics on bicycle mechanics training...

Forum: Road Cycling

06-28-14, 03:33 AM

Replies: 60

I want to support my LBS, but...

Views: 5,363

Posted By Machka

That's about all a LBS can offer anymore ......

That's about all a LBS can offer anymore ... customer service, repair and service plans, a friendly chat about who's going to win the Tour this year, and leading a Sunday shop ride.

So why don't...

Forum: Road Cycling

06-25-14, 05:32 PM

Replies: 60

I want to support my LBS, but...

Views: 5,363

Posted By Machka

Why? If they want your business, they should...

Why?

If they want your business, they should be supporting you. They should be going the extra mile to make you want to go there. They should be doing everything possible to provide you with the...

Forum: Road Cycling

06-24-14, 08:15 PM

Replies: 60

I want to support my LBS, but...

Views: 5,363

Posted By Machka

+1 A bicycle shop is a business, not a...

+1

A bicycle shop is a business, not a charity. It is no different from a clothing store, jewellery shop, bookstore, or electronic goods shop.

If I can conveniently get good prices in any of...

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