How do I contact Campagnolo online?
#1
Senior Member
Thread Starter
Join Date: Jul 2008
Posts: 188
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Likes: 0
Liked 0 Times
in
0 Posts
How do I contact Campagnolo online?
Is there some way I can email Campagnolo? There website doesn't include a contact link and a google search returned a contact page which no longer exists.
#2
Subjectively Insane
Join Date: Jul 2008
Location: Saint Louis, Missouri
Posts: 801
Bikes: '09 Rodriguez Adventurer Custom, '08 Trek 7.3Fx
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times
in
0 Posts
https://www.campagnolo.com/jsp/en/service/index.jsp and https://www.campagnolo.com/jsp/en/branch/index.jsp
Is all I came up with.
I'm guessing they've relegated support to countries, and each branch having it's own ways of being contacted. USA seems to only have a phone number.
Is all I came up with.
I'm guessing they've relegated support to countries, and each branch having it's own ways of being contacted. USA seems to only have a phone number.
#3
Senior Member
Join Date: Aug 2005
Location: Pittsburgh, PA
Posts: 33,656
Bikes: '96 Litespeed Catalyst, '05 Litespeed Firenze, '06 Litespeed Tuscany, '20 Surly Midnight Special, All are 3x10. It is hilly around here!
Mentioned: 39 Post(s)
Tagged: 0 Thread(s)
Quoted: 2026 Post(s)
Likes: 0
Liked 1,096 Times
in
742 Posts
Many companies don't list an e-mail contact on their web sites or have one but recommend a phone call for a more timely response.
#4
Senior Member
Join Date: Apr 2009
Location: New Rochelle, NY
Posts: 38,724
Bikes: too many bikes from 1967 10s (5x2)Frejus to a Sumitomo Ti/Chorus aluminum 10s (10x2), plus one non-susp mtn bike I use as my commuter
Mentioned: 140 Post(s)
Tagged: 1 Thread(s)
Quoted: 5790 Post(s)
Liked 2,581 Times
in
1,431 Posts
I was Campy's east coast service tech for a number of years. Direct consumer service can overwhelm service staff so Campagnolo wants consumers to work through dealers first. The next line is the regional service centers, than the national agents, and lastly the factory in Vicenza.
Most service centers don't want email because it's too cumbersome. I found that I could work through a problem in a few minutes of conversation that would have taken a string of back and forth emails.
If you have a problem, here's a link to the page listing service centers worldwide
Most service centers don't want email because it's too cumbersome. I found that I could work through a problem in a few minutes of conversation that would have taken a string of back and forth emails.
If you have a problem, here's a link to the page listing service centers worldwide
__________________
FB
Chain-L site
An ounce of diagnosis is worth a pound of cure.
Just because I'm tired of arguing, doesn't mean you're right.
“One accurate measurement is worth a thousand expert opinions” - Adm Grace Murray Hopper - USN
WARNING, I'm from New York. Thin skinned people should maintain safe distance.
FB
Chain-L site
An ounce of diagnosis is worth a pound of cure.
Just because I'm tired of arguing, doesn't mean you're right.
“One accurate measurement is worth a thousand expert opinions” - Adm Grace Murray Hopper - USN
WARNING, I'm from New York. Thin skinned people should maintain safe distance.
#6
Senior Member
Thread Starter
Join Date: Jul 2008
Posts: 188
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Likes: 0
Liked 0 Times
in
0 Posts
Thanks. I guess I'll just try the phone numbers. I've just had more luck with emails in the past when it comes to rather specific bike questions.