Thread: Norco Let down
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Old 11-09-09 | 05:39 PM
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longwave
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Joined: Jul 2009
Posts: 48
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From: British Columbia Canada

Bikes: Miyata circa '90's

Originally Posted by lhbernhardt
If there are two pump pegs mounted underneath the top tube, can you just cut off the back peg? This would allow you to use a slightly longer pump, with the front end in the remaining peg and the back pushed against the seat lug. This might give you a wider choice of pumps.

I have always disliked Norco, and the stories here corroborate my dislike. When I was temporarily unemployed, I worked at a bike shop for a few months and got a close look at various products. I thought the Axiom stuff was quite cheaply made, especially the gloves. The gloves sold by MEC or by REI in Seattle at the same price point or less are so much better constructed. I feel that Norco is foremost a marketing company that happens to sell bicycles. They could sell anything else and I'm sure it would make no difference to them; they just happened to choose bicycles. They seem to lack passion or understanding of cycling. You look at most European bike makers, and they were started up by former professinal racing cyclists. Where are the former racers at Norco? I don't think it's a company made up of cyclists. They've had it too easy in the rather uncompetitive Canadian bicycle market, protected for years by high tariff barriers and dominated by a handful of Quebec companies and Norco. Back in the late 70's, when Italian bikes were becoming popular, the Norco execs got together and brainstormed and came up with a road bike called the "Fiori." (Flowers in Italian.) Needless to say, it was made nowhere near Italy.

When I first started racing in BC back in the early 70's, Norco had a "racing team." It was dominated by old farts from "the Old Country," and they were a very arrogant bunch, typical Englishmen in "the colonies," which was still their relationship with Canada at that time. I'm glad things have changed a lot since then. They were a pretty lousy team anyway. Anyway, I have never bought a Norco bike and never will.

- Luis
Hi Luis:

I have no defense other than ignorance. I will never buy another Norco product. As for sawing off the rearmost peg. Yes I could do that. My concern is matching up the paint. This bike is brand new. Why should I have to saw off the peg when it would be so much easier for Norco to stock accessories that fit their ###%$% bikes! I had no idea at the time of purchase that I'd be unable to source a pump anywhere in North America. I find this absolutely rediculous. Way to go Norco....NOT.

I think Norco's arrogance is going to jump up and bite them in the `nads. With the rapid increase of internet sales consumers are starting to realize the lack of choice Canadian LBS's are offering. The only way they can sell anything is to mark up the item 30 to 40 percent above the same product sold in the US. That is clearly not acceptable. That is why I support MEC if for no other reason than to offer a little competition. I hope LBS's learn quickly and tell Norco "no thanks". We can always dream.

I have solved the pump issue by purchasing a Topeak Road Morph which fits in between the two pegs. Not an elegant solution but it's one that works and the pump really does the job well.

Cheers
GregT
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