Originally Posted by
jabberwocky
Thats honestly really weird. The Chukker is basically a beefed up Deep V, which is itself a pretty durable rim... I'd imagine a 40h chukker is plenty strong to handle touring loads! All 3 that failed were rear rims, right? That seems to indicate that its not a wear issue (as the front generally wears faster than the rear). How worn is the rim?
What does Velocity have to say about it? Honestly, my first response is that you got really unlucky with some bum rims. That seems like a very unusual problem.
Velocity has been incredible. They were immediately willing to replace our broken rims last time with no questions asked. 4 brand new wheels shipped for free overseas in short order. I doubt we'd see service like that from any other manufacturer. They are equally willing to help this time around. I think we're just going to get one more rear wheelbuild from them and hope we just somehow ended up with 3 randomly bad rims. I have to say that my faith in Velocity's product is a little shaken but their customer service is second to none.