Originally Posted by
jputnam
For every one person who mentions it, it's usually safe to assume there are at least 20 people with the same complaint -- at least that's true in most customer service situations. The ones who don't mention it to you complain about it to their friends and family and sully your image without your knowledge; the one who actually complains to you at least does the favor of bringing it to your attention.
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I disagree, the other 20 people probably thought better of complaining for a few different reasons:
1. They avoid confrontation like the plague
2. They realized the complaint was not that big of a deal
3. They were too lazy to mention it
4. They figured it was their own problem, perhaps due to scratched glasses lenses or bad eyesight, etc.
I'm glad all of those other people don't complain. And Captain Complainer can just deal with it, or get law enforcement to do something if it's really a problem. Unless a light is shining UP, there is no way it can be blinding. Especially with the MagicShine, the beam is pretty tight even at 50 feet. The brightness of the spill is nowhere near enough to be blinding, not by a long shot.