Originally Posted by
waterrockets
While I'm not making a statement one way or another about the quality of Madone bottom bracket shells, I am making a statement that we have an unquestionable warranty-type failure here. Trek clearly dropped the ball with this frame, and they're getting off on a technicality.
I'll probably be banned for pointing out the obvious here (and for crossing a BF daemon) but....
1) When you bought the bike (2nd hand) where you not aware of Trek's warranty process? Even non-Trek fans are aware that the lifetime warranty is only for the original owner.
2) How is Trek getting off on a "technicality?" There is no fine print or confusing legalese to get lost in, Trek plainly states there warranty guidelines. If Trek goes ahead and sends you a new frame (which is what they'll do, you'll get a brand spanking new 6 series) where will they draw the line? You are a very vocal cyclist (in online circles) and when word gets out that Trek is warrantying non-original owner frames every Joe Blow with a Trek bought second hand is gonna want a warranty replacement.
Yes, this is a really unfortunate situation for you to be in, but at least you had a back-up bike to ride and it sounds like you've found a local solution to your problem.
I couldn't even get through the entire thread but I suspect most of it is general Trek bashing (BF favorite pasttime?) and a circling of the wagons around waterrockets.