[QUOTE=skydive69][QUOTE=Scottluebke2004]...same dirt everywhere...
I can't believe it when people bring in dirty bikes to the LBS and expect a wrench to work on it. It's like not wiping your butt!
Well, a lot of repairs happen right after you brake something on the trail. So you go straight from the trail to the MTB shop. My suggestion to shops is to keep a hose down area for public consumtion. That or just charge a couple of bucks to clean dirty bikes.
Dirty mountain bikes seem par for the course. What is unreasonable is expecting a customer to drive all the way home after breaking something (especially if it's a shop mistake (like not using torque wrenches when they attach cranks)) under warranty.
Does an auto-mechanic expect customers to clean their engine compartment free of grease before they bring it in, or get under the car and hose it free of dirt and road salts???
I don't think anyone expects a mech to detail their bike. But when you're a mechanic, you should expect to get dirty.