They sound really stuck-up. They probably won't give you good service when you do go there.
Originally Posted by thewalrus
Checking to see if they had a certain make/model in stock at my size:
me: "I'm looking for that in a double, 39/53"
them: "That model doesn't come in a double, but the one that costs $800 more does."
me: "I'm looking at it on the manufacturer's website, says there's two versions, double or triple"
them: "We're different from other bikes shops... Mostly we stock HIGH END PERFORMANCE BIKES (vocal emphasis) and when we order bikes they're usually triples"
me: "Oh, okay"
Now this seems a bit odd to me, as it seems like the sort of people who buy $2000+ bikes are usually strong enough to spin up a hill in 39 front, 25 or 27 rear. There are exceptions, certainly, or Shimano wouldn't be selling a Dura-Ace triple for 2005.