For the record, any shop can order tires from us, all they have to do is call. It takes me about 30 seconds to set up a shop account in our customer files. That being said, there will be situations where a shop is unwilling to order tires from us. Distributors often offer free freight or other inducements to place an order that exceeds a certain $ limit. We do the same, but a shop can order tires, lights, clothing, etc. etc. from a distributor to hit the free freight threshold. We only have tires and tubes. The other issue being, our distributors generally do a nice job for us, but none of them carry our entire line. They all pretty much have the same model of stocking our very best selling items and nothing else. The 700x40 is a perfect example; we don't sell tons of them, but we sell enough to stock them. As far as I know, none of our distributors carries this tire.
Anyone wanting a Schwalbe tire from their local shop can take our phone number in, and have them call us. We have no minimums, so there really are no barriers.