My LBS rocks because the owner has over forty years experience in bikes and is more than happy to share his knowledge.

They have an excellent selection of high quality parts at really cheap prices, ie NOS Brooks for $5, Ti racing frame, fork and FSA headset for $285.

They have the best mechanic in the country, the National Team's Head Mechanic.

He charges me $10 labor to build a wheel.

While they sell mostly high quality racing gear; ie vintage Merckx, vintage Concorde, Cinelli, etc, they have no attitude at all. I've seen X-Mart bikes next to high end racers on the repair stand. Their attitude is; well if it's all you can afford at least you're riding a bike.

They're not about image. I've never heard them knock a person with a cheap bike. One time we were laughing at a guy who XTRed his RD, and crankset (people can see the XTR label there), and put on the cheapest Deore hubs on his new wheels.

If you call and ask they will stay open late for you.

The list goes on... What about your LBS?