Hmm... I have two local bike shops, one being Eddy's(a small chain here in ohio). The guys working in there are nice for the most part, but can be real asses sometimes. They have some way low prices, but some extremely high prices. The main problem is they don't stock a lot of parts, but they will always order what you want. Overall they are a good shop.
The second is B&K bike shop, the mechanic(I think he is the head) is really cool, and will help me with anything i need. He teaches me all sorts of stuff, and is extremely laid back. The other 2 guys(owners) can be nice at times, but are mainly real asses. They are extremely pushy. I almost always will go to this shop first because of the mechanic, so i guess their a good shop too.
Not sure if any of this helps or what.