E-mail:
etrekhelp@trekbikes.com (for Trek Online Store help and product questions)
Online Store Questions: Call 800-585-TREK(8735) for Trek Online Store help and ordering questions between 8:30am and 5:00pm Central Time Monday through Friday.
Trek Product Customer Service: Call 920-478-4678 for general customer service and technical information on our bikes and accessories, or contact Trek's Customer Service via e-mail at:
consumer_help@trekbikes.com.