Thread: Missing Jersey
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Old 02-25-10 | 06:43 AM
  #17  
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stapfam
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From: 6 miles inland from the coast of Sussex, in the South East of England

Bikes: Dale MT2000. Bianchi FS920 Kona Explosif. Giant TCR C. Boreas Ignis. Pinarello Fp Uno.

Originally Posted by love2pedal.com
I agree with the people who say lean on the seller.

If there is even a kernel of fault from the seller (incomplete address on package in your case), the seller should send out a replacement ASAP.

Most likely, either the first package will be returned to the seller or if the 1st package is eventually delivered to you, I would trust you would return the duplicate item to the seller.

Dan
The responsibility is with the seller to supply. It is no skin off their nose to resupply as they will claim from the Shipper.

Mate of mine had parts not turn upp within 10 days of ordering and he was reswupplied the next day--and 4 months later when the original turned up. He contacted the supplier to collect and he was told to keep it. The "Lost" items had been re-imbursed by the shipper.
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