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Old 03-10-10 | 12:17 PM
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septacycles
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Joined: Feb 2010
Posts: 396
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From: Fort Collins CO

Bikes: Too many to count alway changing

Bicycle Shipping Damage

I just need to rant / get some advice on a frustrating situation.

I just sold 2 bikes on ebay and shipped them using FedEx ground

I packaged them using the same box and packing material as other bikes I've recieve that were also shipped by Fedex

One bike arrived in CA with no issues

The other arrive in NYC with significant damage to bike and packaging. Holes were punched through the box, and it looks like they laid the box flat and put heavy packages on top.

Visible damage

Paint chips

Wheels are no longer true

Rear D fine adustment cracked

Cranks, Front D, maybe bent.

I've submitted a claim to fedex but my question is how do I know that there isn't other structural damage to the frame and fork. Do I try and get Fedex to replace or pay for repair/ loss of value to damage.

Bike is a Fuji Cross Comp 2008 that was in like new condition. Valued at $600

Has anyone else had issues with fedex or other bikes damaged during shipping.

Thanks

Ian
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