Bicycle Shipping Damage
I just need to rant / get some advice on a frustrating situation.
I just sold 2 bikes on ebay and shipped them using FedEx ground
I packaged them using the same box and packing material as other bikes I've recieve that were also shipped by Fedex
One bike arrived in CA with no issues
The other arrive in NYC with significant damage to bike and packaging. Holes were punched through the box, and it looks like they laid the box flat and put heavy packages on top.
Visible damage
Paint chips
Wheels are no longer true
Rear D fine adustment cracked
Cranks, Front D, maybe bent.
I've submitted a claim to fedex but my question is how do I know that there isn't other structural damage to the frame and fork. Do I try and get Fedex to replace or pay for repair/ loss of value to damage.
Bike is a Fuji Cross Comp 2008 that was in like new condition. Valued at $600
Has anyone else had issues with fedex or other bikes damaged during shipping.
Thanks
Ian