Just wanted to share my purchase experience with ChainReactionCycles. I recently purchased a set of Campagnolo Eurus wheelsets from them. I was not familiar with the company. I just assumed that the were based out of the US because they did not have "uk" at the end of their address. For some reason my computer automatically chose their option to convert prices to US dollars. I did not realize that they were UK until after I placed the order and saw what was charged on my paypal account.

My paypal was billed $20 more than their advertised price. When I e-mail them about the discrepancy their response was basically; we are based solely off the pound and cannot be responsible for the exchange rates, sorry. I will say there was no shipping cost for orders over a certain amount or tax, which is nice.

Ok, not that big a deal. Because it was from the UK it took about (2) weeks to get here, which was a little bit off a bummer. The packaging was good, and the wheels came in perfect condition. I ordered the silver wheel set. The web site pics showed the silver set being all silver (rims and spokes). The set I received had silver rims with black spokes. They did not look bad, but I was a little disappointed that they were not quite what I was expecting, especially after spending all that money. I sent an email noting the discrepancy to see what kind of response I would get. Almost a week later, they apologized and said they would except them back. I had become to anxious in waiting for a response, mounted the tires and took them for a spin. I decided just to keep them rather then going through the hassle.

My overall experience was not horrible. I got the wheelset for a decent price (not great but decent) and they came in great condition despite looking a little different from the web site picture. Would I order from them again? Probably not. It's just easier & quicker to deal either my LBS or at least a dealership within the States.