Senior Member
Join Date: Sep 2007
Location: Scottsdale, AZ
Posts: 1,616
Bikes: 1990 Waterford Paramount, 1986 Pinarello Pista 195? Raleigh 3sp, 2001 Surly 1x1, 2014 Canfield N9, 2015 Canfield Balance, 2013 Rocky Mtn Flatline, 2012 Intense SS2, 2014 Transition Klunker, + more!
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I work in a shop and I try to help every customer I can. I have been known to laugh at a customers bike but only on the occasion that they did something just entirely stupid. The shop I work at just sold to an outsider with no bicycle experience or knowledge so I can also relate to that. He thinks its easy and is gonna make him money. He is in for a rude awakening.
I support going to the bike shop. Hell, if you guys didnt, id be out of a job. I also support you doing work yourself. By buying a product from a shop, you are also paying for a service. If you buy the part from the LBS, 9 times out of 10 they will also install it for you for a free or a minimal charge. I know I do.
Buy some books and learn your basic repair and maintenance yourself but dont forget to help your LBS out as well. Hell, where else would you get a 700x23c 60mm valve tube for your veeps on a sunday afternoon?
There are Pros and Cons to both shops and online. Use each one wisely.