Originally Posted by carleton

Haha! Hey, I'm just trying to get people's problems solved. Maybe I'm lucky. In the last 2 years of taking care of my track bike, road bike, and my GFs track and road bikes I've ordered less than 10% of the gear online with 90% being sourced locally.

Maybe all of the bad service could be a function of the local culture in general and not just bike shops. Maybe people really are nicer in the South.