Ebay advice: negative or neutral?
So here's the situation:
I ordered a pair of Miche Primato hubs off of eBay last week. They arrived very quickly, but were packed terribly. They're not damaged in any substantial way - nicks and dings, but that's it - but I'm still a little peeved. The dealer simply taped up the Miche box and stuck a mailing label on it - no padding or anything on the inside so the hubs were free to knock around. The inside of the box got torn up and the aforementioned cosmetic damage happened.
I emailed the seller earlier and am waiting to hear back, but I doubt they're really going to do or say much besides apologise. I mean, the hubs work fine and I got them really quickly so technically there is no real problem here; however, I wouldn't necessarily jump at the chance to order from them again, you know?
So does this seem like a negative feedback situation or a neutral feedback situation?
m.