Originally Posted by brian.thornburn

Please do not take offense, but I will make an assumption of your level of bike knowledge based on how you wrote your post. A lot more detail is needed for the problem to be diagnosed here.

I suggest that you immediately take your bike to the closest bike shop (or the one you bought it at) and have them look at it. It might be a repair, adjustment or maybe just some instruction. This will be quicker, less work and less frustrating that trying to communicate the details on this site.

Good luck.

Brian