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Old 08-21-02 | 08:54 AM
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lotek
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Joined: Dec 2001
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From: n.w. superdrome

Bikes: 1 trek, serotta, rih, de Reus, Pogliaghi and finally a Zieleman! and got a DeRosa

E-bay experience

Ok, So I've been buying stuff off of e-bay.
I know I should really support LBS, but I can get
a pair of tires for the same price as one at the LBS.
Service is an issue.
I bought Black Vittoria Rubino pro tires, received
red/black rubino pro tires. I e-mailed seller
and got no response for 3 days, I began to think
how bad would they look on the various bikes.
I received e-mail yesterday evening stating that
1) seller was away for weekend, apologized for not
responding quicker.
2) Seller is shipping new tires today (black ones at that).
3) I can keep the red/black ones as today is my lucky day.

Now I don't know about you, but for me this exemplifies
why I just love Bike people. I am seriously impressed
with this guys commitment to customer satisfaction.
Would I buy from him again? you bettcha.

Marty
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