Having the saddle way above the bars, is good for some people, but it's not for everyone. If it's the only comfortable position, I would suggest that the bike has probably been fitted for that position. Note that most touring bikes, where you spend hours and hours in the saddle, day after day, are not set up this way. If the issue is the neck or upper back, then forcing your neck into the "nose bleed" position, and your eyes to look past your eye brows is probably not an ideal.