Well, I did a bunch of googling and found other threads both on BF and other forums that discussed it, and there were both negative and positive reports. I also found Surly's info sheet that specifically stated that the hubs had to be adjusted prior to use and a bunch of legal talk that they weren't warranteed if this wasn't done properly. So, regardless, I don't want the potential hassle and just want a simple bombproof maintenance free bike. About the only thing I expect to do is keep the chain clean and lubed.