Mine is actually tipped slightly nose UP. Brooks saddles work better if the nose is up a bit to force you back onto your sitbones. Other saddles I've had work better completely level.

Riding with the nose tilted down causes me to put too much weight on my arms and hands, and I end up with very sore shoulders, triceps, and hands. Been there, done that.



I'll also ask if she (the fiancee) did any riding in the drops, and how low her handlebars are. Riding on low handlebars, or riding in the drops a lot, can also cause some pain because that posture pushes the soft bits onto the nose of the saddle. I ride with my handlebars at least equal with the saddle height (or slightly higher), and rarely ride in the drops. When I do ride in the drops, I have to really focus on my posture and position on the saddle to be somewhat comfortable ... and I can't stay in the drops for more than a few minutes at a time.