Originally Posted by
ClarkinHawaii
Actually I've contacted both Nashbar and Park; but I now realize it was my fault. Maybe they'll send me a free replacement because the tool was manufactured in such a way that it is possible to screw up
I broke a Park crank puller once (fubared the threads) and called about buying a replacement part for it. After some conversation with a very nice Park Tool employee, some suggestions about better lubing and cleaning the crank threads before hand, they sent out a free replacement.