Originally Posted by
2manybikes
How long have you been using the new ones?
Thanks!
A few weeks, but they would definetlyy turn off on the cobblestones after only a few seconds if they were defective. They are huge a brutal stones.
Before I used them on my bike I also banged the billy hell out of them, and they are solid.
This post might be of use to you.
Originally Posted by
ridepdw
First off mechBgon, we'd be more than happy to fix or replace your light. All you need to do is send an email to
info@ridepdw.com or give us a jingle at 503.234.7257. We stand behind everything we make, so we'll fix or replace any Radbots that have issues.
That being said, We've discovered a problem affecting some of the first batch of RADBOT 1000 and 500 models of taillight. Because the mold for the stainless battery/circuit board contacts was a little off, the connection between the contacts and circuit board isn't solid. This can result in a disrupted connection causing the light to switch off.
We've already modified the mold, and changed the contact spec for the next batch of lights to correct the issue. That batch is being made right now, and will be available in mid-Jan. We will have replacement contacts for the first batch of lights available at the end of December. We've also changed the switch slightly so that you'll need to hold it down for a second or two to switch it on and off. This will negate the need to ship the light with the pull tab which we feel can make the contact issue worse.
Shops and consumers who have a naughty RADBOT can let us know and we'll mail out replacements. We will also post a Vimeo video of how to swap out the contacts shortly.