For the record, I asked for help because I have not been able to find the information I need, despite spending lots of time searching for it.

What I don't understand is why reply with fatuitous, deliberately unhelpful replies ?

Why not just move on and ignore the thread ?

What can I say ?

I hope one day you too ask for assistance and get treated as crappily.

If the information - PROPER service instructions (not shimano's service instructions which are actually just installation) and a proper breakdown of the components - are so EASY to find - how come none of you have actually said where it is ??

Thanks a bunch....