Originally Posted by
xtrajack
...I replied "We can fix that." She said " I am just going to take it to the bike shop." (Approximately 4 miles away) ...
I usually get the same response when offering to help fix a flat, undo a derailleur/chain nest or fix anything else that could keep a cyclist from getting home or to work. So I kindly let them know that if they don't want me to fix it right then and there, they can come down to the shop on Saturday when I'm working and I'd be more than happy to fix the problem at the shop rate of $35/hour.