Originally Posted by
CigTech
Hi Squirdad,
I have also talked to the support tech on the phone. They said that there would prefer it if I or any reseller did not ship the bikes to buyers. They want a Trek certified Bike Mechanic to assemble them. This way they know it's done right. I agreed to that totally. If you break the bike during assembly it will void the Warranty. But if a bike mechanic breaks it then it’s is covered by the LSB. This is why they make the dealers agree to not ship them. But as a reseller you can ship them and if the person buying the bike has their LSB that’s a Trek Dealer assemble the bike it will have the full warranty sold with the bike.
So bottom line if you want a Trek for half price with a full warranty then get it, but have a Trek Dealer LBS assemble it. If not then you will not have a warranty.
That’s from TREK. Any more question?
From a devil's advocate postion...... (part of what I do at work.....my wife would say it's just me...):
I would question how many Trek dealers, who would be the prime source of Trek certified mechanics, would even for a fee, step up to the responsiblity and hassle of assembling a bike that they did not sell and having to deal with any warranty issues from assembly.
I am sure there would be a ton of people who would go for a low price, but many of these people would be the same one coming back to you is there were any issues, no matter what disclaimers or condition you put on the sale.. The key for you would bes to estimate how many of these your business model could tolerate.
It feels, a bit like trek's response was slick... sure go ahead, without saying don't be surprised if the LBS doesn't cooperate.