Originally Posted by
badrad
the people that rant on forums are just as likely to be angry on the road as well. there are some that are wound too tight for just about everything.
excess tone can cause anal fissures.
MEC has consistently given me the best customer service in the city. Most staff are fairly knowledgable throughout the store, and if not, they go out of their way to help you in whatever way they can. Never seen anything else give that kind of time and commitment to customers. These guys spend buttloads of time with customers to help them decide on purchases, and most of the customer's that go there are completely clueless.
That said, I usually don't ask them too many questions as I do usually know more depth and breadth on bike issues, but the sales staff know their own products pretty well.